MINU ZACHARIAS
270 Manor Dr, Buffalo Grove,IL
Summary
A highly motivated and result driven individual enthusiastic in mastering new skills and seeking a position as an entry level data analyst with 6+ years of experience as a customer associate in a public sector bank with excellent data analysis and communication skills
Overview
11
11
years of professional experience
Work History
Python Foundations - Data Analysis & Intelligence
Udemy
09.2023 - 11.2023
- Master the building blocks of base Python, including data types, variables, loops, functions and more
- Analyze and manipulate numeric data, text strings, lists, tuples, dictionaries and sets
- Use Python's Openpyxl package to read & write data to Excel worksheets
- Learn how to use Jupyter Notebooks to write, manage, and comment your Python code
- Explore raw data using conditional logic, nested loops, custom functions, and comprehensions
- Build solid, foundational Python skills for data analysis & business intelligence
Google Data Analytics Professional Certification
Google Career Certificates
03.2023 - 08.2023
- Data Analysis with R Programming
- Gain an immersive understanding of the practices and processes used by a junior or associate data analyst in their day-to-day job
- Learn key analytical skills (data cleaning, analysis, & visualization) and tools (spreadsheets, SQL, R programming, Tableau)
- Understand how to clean and organize data for analysis, and complete analysis and calculations using spreadsheets, SQL and R programming
- Learn how to visualize and present data findings in dashboards, presentations and commonly used visualization platforms
CUSTOMER ASSOCIATE (SUPPORT & SALES)
State Bank Of India, SBI
05.2013 - 08.2019
- Supported customers with banking transactions, loan processing and attending questions on products or services and asking questions to identify needs
- Developed and implemented strategies to improve customer service, especially assisted pensioners in online banking through campaigns and awareness programs thereby increased number of online banking users.
- Assisted customers with product selection and troubleshooting, providing accurate information and guidance to foster satisfaction.
Education
Electronics And Communications Engineering
Cochin University of Science And Technology(CUSAT)
IHRD College Of Engineering, Poonjar, Kerala,India05.2012
Higher secondary - Biology, Physics, Chemistry And Mathematics
St. Antony’s Public School & Junior College
Kanjirappally, Kerala, India05.2008
High School Diploma -
ST JOSEPH'S PUBLIC SCHOOL AND JUNIOR COLLEGE
KUNNUMBHAGAM,KANJIRAPPALLY,KERALA,INDIA,8.9/10 GPA05.2006
Skills
- Strong communication skills to interact with all levels of people, analyzing their needs, troubleshooting and solving problems
- Languages: SQL, Python, R Programming
- Tools: MS Office, Spreadsheets, Tableau, BigQuery, Jupiter Notebook, RStudio
- Proficient in Data visualization skills and Pattern Recognition
- Excellent in customer service
Timeline
Python Foundations - Data Analysis & Intelligence
Udemy
09.2023 - 11.2023
Google Data Analytics Professional Certification
Google Career Certificates
03.2023 - 08.2023
CUSTOMER ASSOCIATE (SUPPORT & SALES)
State Bank Of India, SBI
05.2013 - 08.2019
Electronics And Communications Engineering
Cochin University of Science And Technology(CUSAT)
Higher secondary - Biology, Physics, Chemistry And Mathematics
St. Antony’s Public School & Junior College
High School Diploma -
ST JOSEPH'S PUBLIC SCHOOL AND JUNIOR COLLEGE