JJ Minyard

• Answered phones provided excellent customer service
• Researched addresses, deeds, easements, and plats for the surveyor
• Set up quotes and orders in Stars
• Kept customers up to date on the progress of surveys
• Created invoices and collected payments.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

• Roomed patients, took their vital signs, medical history, and current issues
• Retrieved medical records for patients for continuity of care
• Interacted with the pahrmacies to ensure the patients have the meds they needed
• Performed EKG's, CLIA waived blood tests, and hooked up holter monitors for patients
• Answered phones, made appointments, scheduled tests for patients, and tracked test results
• Worked with Athena and Epic EMR systems.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

• Transfer orders from Amazon, Wal-Mart, Google Merchant, and eBay to Coast Brothers software
• Track orders to make sure they were delivered in a timely manner
• Perform monthly, quarterly, and year end reports
• Manage data entry clerks
• Field customer complaints, maintain excellent customer service
• Manage the US Team on their daily activities
• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Collaborated with cross-functional teams to ensure timely completion of projects and deliverables.
• Provided support to the business manager in strategic planning activities, contributing to long-term organizational growth.

• Track taxes due to the Taxing Entities of Rockwall County, file suit if needed via efile
• Make payment agreements and track them
• Research title history on properties
• Perform skip traces on people who have ownership of properties
• Testify in court about collection efforts this office has done to collect delinquent taxes, schedule court dates, oversee tax sales, and perform tax warrants and seizures
• Work closely with the Attorney and Chief Appraiser to keep cases moving through the court system efficiently
• PR for the firm including being active with the Chamber and in the County, promoting the firm at conferences, and acting as a liaison between the clients and the firm
• Answer phones, receive and document payments
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

Hold sole responsibility for sorting mail and parcels, load truck, and deliver mail and parcels to customers at their homes and businesses daily, pick up any outgoing mail or parcels customers may have

• Provide excellent customer service while performing duties as city carrier.
• Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
• Maintained safety standards while driving, resulting in zero accidents during tenure.
• Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.

• Assisted residents of Van Zandt County in registering and titling motor vehicles and trailers, completed weekly and monthly reports to the county and the state
• Reconciled checking accounts, Balance and reconcile daily deposits and utilized QuickBooks to keep track of accounts
• Recruited and trained employees and oversaw staff of 6 in four separate offices and conducted performance interviews.
• Ensured compliance with local, state, and federal regulations regarding vehicle registration and valuation procedures.
• Actively participated in staff meetings and workshops to continuously improve departmental processes and stay informed on the latest industry trends.
• Developed and documented collection procedures and policies to comply with government regulations.

• Assisted general public, attorneys, judicial officers or staff and recorded acts and proceedings of the district court including filing cases, issuing warrants, entering pleadings, and entering judgments
• Captured account of funds collected by office including fees, fines, and court costs
• Responded appropriately to phone calls and filed details
• Coordinated with District Clerk in balancing checkbooks and completing monthly and quarterly reports.
• Enhanced case management by organizing and maintaining criminal records and documents.
• Assisted attorneys with comprehensive case information, ensuring efficient trial preparations.
• Maintained confidentiality of sensitive information, adhering to legal regulations and ethical standards.
• Collaborated with other clerks to maintain streamlined workflow within the office environment.
• Supported judges during court proceedings by managing exhibits, recording minutes, and maintaining order in the courtroom.
• Liaised with external agencies such as probation departments and correctional facilities for proper execution of court orders.
• Demonstrated attention to detail when preparing official correspondence including warrants, subpoenas, and summonses.
• Maintained court dockets and updated disposition of cases after court hearings and trials.
• Collected court fees and fines and recorded amounts collected in Net Data.