Summary
Overview
Work History
Education
Skills
Timeline
Generic

MINYONE UMWALI

West Chester

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

HOMECARE

ROSEBUD HOMECARE
HAMILTON
11.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Providing individuals satisfaction by finding creative solutions to problems.

PICKING

ADVANCE AUTO PARTS
LA VERGNE
01.2022 - 10.2024
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Ensured accuracy of orders by picking items according to customer requests and packing them in appropriate containers.
  • Collaborated with team members in order picking processes ensuring efficient workflow.
  • Provided assistance in other departments as requested including shipping, order picking and packing.
  • Oversaw daily operations of warehouse staff to ensure accuracy in receiving, storing, picking and shipping orders.
  • Used RF scanning devices to locate product in the warehouse for picking purposes.
  • Organized stockroom shelves to ensure efficient picking operations.
  • Collaborated with colleagues in order picking activities to ensure timely completion of orders.

HOMECARE

SUPPORT SOLUTIONS OF TENNESSEE
NASHVILLE
08.2020 - 01.2022
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish individual's goals.
  • Maintained cleanliness and organization of work areas to ensure safety standards.
  • Helped to transport individuals to go places.

CUSTOMER SERVICE CASHIER

MUHLENBURGE
GREENVILLE
02.2018 - 06.2020
  • Assisted customers in locating products and answering inquiries.
  • Processed customer transactions efficiently at point of sale.
  • Maintained accurate cash register and balanced daily sales.
  • Handled customer complaints with patience and empathy.
  • Collaborated with team members to improve service delivery.
  • Ensured cleanliness and organization of checkout area consistently.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Answered incoming phone calls from customers.

Education

High School Diploma -

MUHLENBURGE
Greenville, KY
05-2019

Some College (No Degree) - Health Science

Nashville State Community College
Nashville, TN

Skills

  • Order accuracy
  • RF scanning
  • Safety compliance
  • Team collaboration
  • Problem solving
  • Complaint resolution
  • Effective communication
  • Time management
  • Team management
  • Calm under pressure
  • Decision-making
  • Customer service
  • Critical thinking
  • Teamwork and collaboration

Timeline

HOMECARE

ROSEBUD HOMECARE
11.2024 - Current

PICKING

ADVANCE AUTO PARTS
01.2022 - 10.2024

HOMECARE

SUPPORT SOLUTIONS OF TENNESSEE
08.2020 - 01.2022

CUSTOMER SERVICE CASHIER

MUHLENBURGE
02.2018 - 06.2020

High School Diploma -

MUHLENBURGE

Some College (No Degree) - Health Science

Nashville State Community College

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