Miosotis Colón
Hyde Park,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Credentialed Trainer
Medasource
10.2021 - Current
- Specialized to assist/train multiple hospitals and clinics with transition to new EMR system
- Responsible for the implementation of devices before start of EMR
- Provider support with personalizing their notes and orders per patient
- Assist Nurses/Clinical support with rooming as they navigate the new system
- Train clinical team with going through their in baskets and make sure messages are being properly redirected to appropriate clinical staff
- Registration support with checking in and out patients
- Responsible in assuring all Clinical staff and providers have the knowledge to effectively use EMR system
- Trouble shoot any devices that may go down such as scanners, signature topaz, credit card machines, faxes etc.
Collection Specialist
Five Star Senior Living
01.2020 - 05.2020
- Worked with collection manager directly to resolve outstanding account balances due to the company
- Responsible for organizing all paid/unpaid accounts into all the clients folders
- Each month I was required to pull reports in order to see what new accounts were in the collection status
- If clients had outstanding balance, I needed to send out notices informing them on missed payment
- At the end of the month, I needed to close out any resolved accounts.
Case Manager
Lamour Clinic
04.2019 - 01.2020
- Properly obtain consent forms for all patients in their charts
- Meet with clients in their home every 90 days to complete CANS assessment and reassessments
- Coordinate care for clients as well as maintain progress notes within 24 hours after seeing them
- Update and maintain all visit documentation and file accordingly
- Call clients and assign future appointments on Rethink calendar on a daily basis
- Responsible for program coordination and organizing all schedules for on boarding staff.
Member services representative
Maximus
01.2018 - 04.2019
- Provide excellent customer service to Masshealth members regarding their insurance coverage
- Utilize multiple systems daily to complete tasks efficiently such as Virtual Gateway, MMIS, MA21
- Maintain high quality assurance scores as well as adhering to all schedules
- Responsible for completing applications with members over the phone
- Verified transportation approvals and denied PT1’s for Masshealth members
- Managed a high call volume including Spanish speaking members.
Education
Associate Degree - Business Administration
Southern New Hampshire University
Manchester, NH05.2019
Skills
- English
- Spanish
- Microsoft Office (Word, PowerPoint, Excel, Outlook)
- MCH application
- EPIC
- EMR systems
- Organizational skills
- Team Oriented
- Strong documentation skills
- Excellent Interpersonal skills
- Experience with Insurance
- HIPAA compliance
- Data Entry
- Analytical Thinking
- Professionalism
Personal Information
Title: Healthcare IT Specialist
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Credentialed Trainer
Medasource
10.2021 - Current
Collection Specialist
Five Star Senior Living
01.2020 - 05.2020
Case Manager
Lamour Clinic
04.2019 - 01.2020
Member services representative
Maximus
01.2018 - 04.2019
Associate Degree - Business Administration
Southern New Hampshire University
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