Miosotiz Rodriguez

• Welcoming patients and visitors, with a friendly and professional mannerism at all times.

• Making charts and reviewing everything for all new patient appointments.
• Day before calling to confirm appointments and/or reschedule them upon request.
• Assisting patients with completing necessary forms and documentation. Mostly our Spanish speaking patients.
• Keeping the waiting room clean at all times, as well as keeping the coffee bar stocked and replenishing exam rooms of gloves, table paper etc.
• Scheduling follow-up appointments, as well as ortho or chiropractic referrals at time of visit.
• Faxing, scanning, filing, and mailing documentation.
• Keeping a good and quick flow from waiting room to exam rooms to end of visit transaction.
• Printing Pt scripts, exercise packets, referrals, work notes etc.
• Monitoring and ordering stationery and clinical supplies.
• Maintaining information confidentiality at all times.
• Pulling, MRIs and X-rays done prior to that day’s appointment for doctors or providers to view.
• Requesting records release via phone, fax or email fax.

• Sorted and distributed incoming faxes, letters and emails for office distribution.
• Translating school documents for special events and/or in assistance during meetings for parents etc.
• Handling all incoming calls and relaying messages accurately
• Emailing of any/all dismissal changes by 2:30p.m. to all teachers and staff.
• Produced and distributed memos, newsletters and other forms of communication.
• Answered phone calls and emails to provide information, resulting in effective and concise correspondence.
• Monthly power points that display activities and events for the month.
• FedEx, Mail and day to day administrative tasks in a face paced demanding environment.
• Prepared and prioritized calendars and correspondence.
• Coordinated appointments, meetings and conferences.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining office and Microsoft Outlook inbox in a timely and organized fashion.

• Provided secretarial and office management support while building cooperative working relationships.
• Prepared, scanned and quality-checked documents and images converted into electronic and digital format in high-volume environment.
• Separated mail to be transported to relay boxes along route for subsequent delivery.
• Helped telephonic nurses with retrieving documents needed to determine services workers compensation evaluation.
• Tracked patient or client care and followed through to provide service effectiveness.
• Prioritized and organized tasks to efficiently accomplish daily work load.
• Reviewed files to check for complete and accurate information.
• Destroyed outdated and protected information in digital and physical formats.
• Consolidated outdated files to inactive storage, following guidelines and legal requirements.
• Scanned or read incoming materials to determine classification or filing.

• Greeting customers via drive through window and quickly yet efficiently performing tasks needed.
• Reconciled cash and checks against computer records at end of shift.
• Welcomed customers and offered pleasant service during entire transaction.
• Explained bank services, financial products and applicable fees to customers.
• Delivered exceptional service to customers in person or over telephone.
• Counted drawers and reconciled remaining cash to accost for deposits and dispersals.

• Maintain stock room organized, accessible and tidy
• Yearly inventory scanning of each rack and items throughout the store in different departments as a team.
• Displayed appropriate signage for products and sales promotions.
• Scanned shelves and product cases for expired stock to discard outdated items.
• Monitored stock to maintain sufficient quantity of featured product.
• Printed labels and tags for for-sale merchandise.
• Arranged items in favorable positions and areas of store to attract customers and optimize sales.

• Identified appropriate community resources and provided referrals for services.
• Worked with community resources to engage youth in pro-social activities and help families access services.
• Interviewed clients individually and in groups to assess situations, capabilities and problems.
• Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
• Assisted with payroll preparation and entered data into cumulative payroll document.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.