Miquai Mitchell
Virginia Beach,VA
Summary
Dynamic professional with a proven track record at Agave & Rye, excelling in employee training and operational strategy. Adept at ensuring regulatory compliance while enhancing customer service. Skilled in payroll administration and Microsoft Office, I drive efficiency and foster team collaboration to achieve business objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Agave & Rye
Huntsville, AL
01.2023 - 03.2025
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Infrastructure Technician
Atlantic Bay Mortgage
Virginia Beach, Virginia
12.2016 - 11.2022
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Provided recommendations on hardware purchases based on customer requirements.
- Participated in team meetings to discuss project status updates.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Tire Technician
Sams Club Tire And Battery
Chesapeake, VA
01.2014 - 11.2016
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Verified accuracy of invoices prior to submitting them for payment processing.
- Performed physical inventory counts to ensure accuracy of inventory records.
Education
High School Diploma -
Landstown
Virginia Beach, VA06-2014
Some College (No Degree) - Cyber Security
Tidewater Community College
Norfolk, VASkills
- Employee training
- Payroll administration
- Regulatory compliance
- Inventory management
- Operational strategy
- Customer service
- Orientating and training
- Microsoft office expertise
Certification
- Security CompTIA+
- Microsoft Azure Administration 104
- First Aid and CPR Certified
Timeline
Assistant Manager
Agave & Rye
01.2023 - 03.2025
Infrastructure Technician
Atlantic Bay Mortgage
12.2016 - 11.2022
Tire Technician
Sams Club Tire And Battery
01.2014 - 11.2016
High School Diploma -
Landstown
Some College (No Degree) - Cyber Security
Tidewater Community College
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