Miquel Topper

Assistant Manager

Dollar General Distribution Center

04.2024 - 12.2025

Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.

Sales Associate

Hansens

01.2023 - 02.2024

Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.

Food Service Worker

SUBWAY®Restaurants

01.2022 - 08.2023

Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Made food according to standard recipes with requested changes for customer satisfaction.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Developed and maintained positive relationships with customers to enhance service.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Learned other teammates' work tasks to train as backup.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Set up and broke down food service lines quickly to maintain service flow.
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Participated in regular trainings to stay current on industry best practices and trends.
Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
Increased repeat business with high standards of food quality and service.
Implemented waste reduction strategies, contributing to cost savings.

Summary

Overview

Work History

Assistant Manager

Sales Associate

Food Service Worker

Education

Skills

Timeline

Assistant Manager

Sales Associate

Food Service Worker

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