Miquella Dockweiler
Wilsonville
Summary
Results-driven communications professional with a strong focus on strategic messaging and public relations. Proven track record in media relations, content creation, and brand management. Highly skilled in team collaboration, adaptability, and achieving impactful results. Known for reliability and flexibility in meeting changing needs. Valued for strategic thinking and clear communication. Previous roles have provided valuable experience and insights into effective communication. Excited to contribute skills and join your team.
Overview
17
17
years of professional experience
Work History
Server, Shift Lead, Manager, Cook
Sharis Cafe and Pies
01.2017 - 01.2024
- I effectively communicated with team members on various levels including
- Oversaw and monitored emergency communications center operations to resolve employee questions.
- Streamlined internal communications processes, fostering a more collaborative and efficient work environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Deli Manager
Safeway
01.2012 - 01.2017
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
- Organized special events such as tastings or promotions, driving increased foot traffic to the department.
Server
Gustavs German Pub
01.2007 - 01.2009
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
AA - Business Accounting
Clackamas Community College
03.2025
High School Diploma - Business Management
Oregon City High School
01.2007
Skills
- Customer Service
- Problem Solving
- Manager Experience
- Effective communication
- Microsoft Excel
- Employee training
- Secure communications
- Verbal and written communications
- Digital communications systems
- Operating communications devices
- Media communications
Timeline
Server, Shift Lead, Manager, Cook
Sharis Cafe and Pies
01.2017 - 01.2024
Deli Manager
Safeway
01.2012 - 01.2017
Server
Gustavs German Pub
01.2007 - 01.2009
High School Diploma - Business Management
Oregon City High School
AA - Business Accounting
Clackamas Community College
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