MIRABEL ABANGE
716 61st Ave Fairmont Heights,MD
Summary
With a proven track record at INTERGRATED COMMUNITY SERVICES, I excel in client support and time management, significantly enhancing patient well-being and satisfaction. My expertise in critical thinking and first aid ensures high safety standards. Achievements include streamlining processes for efficiency and improving client independence through innovative care strategies.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional
INTERGRATED COMMUNITY SERVICES
02.2016 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
Phlebotomy Technician
SYNMED CARE
08.2024 - 11.2024
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Packaged and shipped specimens to central lab daily.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.
- Streamlined the blood collection process through proficient venipuncture and capillary puncture techniques.
- Mitigated risk of errors by closely following established guidelines for specimen transport, storage, and disposal procedures after each collection session.
- Promoted an atmosphere of professionalism while working collaboratively with fellow healthcare providers when addressing any concerns or discrepancies regarding testing requirements.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed and processed requisitions for laboratory tests.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
Education
High School Diploma -
PRESBYTERIAN HIGH SCHOOL
CAMEROON07-2010
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Health and safety requirements
- Problem-solving
- Verbal and written communication
- First aid and CPR
- Critical thinking
- Vitals monitoring and documentation
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Mental Health First Aid USA certification – National Council for Behavioral Health.
Languages
English
Professional Working
Timeline
Phlebotomy Technician
SYNMED CARE
08.2024 - 11.2024
Direct Support Professional
INTERGRATED COMMUNITY SERVICES
02.2016 - Current
- First Aid Certification - American Red Cross or St John Ambulance.
- Mental Health First Aid USA certification – National Council for Behavioral Health.
High School Diploma -
PRESBYTERIAN HIGH SCHOOL
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