Mirabel Zarkades
Enid,OK
Summary
Motivated bartender and server successful with multitasking in fast-paced environments, bringing skills to support team and customer needs with fast, high-quality dining assistance. Good relationship-building and time-management abilities. Dedicated to customer satisfaction and knowledgeable in beverage services.
Overview
7
7
years of professional experience
Work History
Server
Tokyo Steakhouse
Lewes , DE
09.2023 - 05.2024
- Served up to 50 patrons at a time while maintaining a calm and friendly manner.
- Ensured that each guest was served courteously, quickly, and efficiently in a highly stressful and fast-paced environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct any possible problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated effectively with coworkers in order to ensure guest safety and overall satisfaction.
Bartender & Server
Sapa Sushi Bar & Asian Grill
Salt Lake City , UT
03.2022 - 08.2023
- Greeted guests with friendliness and professionalism.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Client Service Representative
Kappy's Fine Wine and Spirits
Peabody , MA
11.2016 - 12.2021
- Recommended a variety of products to a daily average of 250 clients that met and exceeded their expectations.
- Diffused intensive situations in regard to fraudulent activities through empathizing and communicating in a calm manner.
- Mediated customer conflict between fellow employees and patrons.
- Established sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
Education
Bachelor of Science - Political Science and Middle Eastern Studies
University of Utah
Salt Lake City, UT12.2022
Skills
- Teamwork and Collaboration
- Safe Food Handling
- Service-Oriented
- Manual Dexterity
- Clear Communication
- Flexible and Adaptable
Languages
Arabic
Professional
Timeline
Server
Tokyo Steakhouse
09.2023 - 05.2024
Bartender & Server
Sapa Sushi Bar & Asian Grill
03.2022 - 08.2023
Client Service Representative
Kappy's Fine Wine and Spirits
11.2016 - 12.2021
Bachelor of Science - Political Science and Middle Eastern Studies
University of Utah
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