Mirabel Ann Silva
DeKalb,IL
Summary
Dedicated and motivated Rehabilitation Technician with a wealth of experience in supporting nurses and therapists to deliver top-notch rehabilitation treatment and patient care. Adheres strictly to all regulations and guidelines. Demonstrates exceptional skills in time management, communication, and meticulous recordkeeping. Eager to embark on a new professional journey and bring these valuable qualities to a new role in order to make a positive impact in the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rehabilitation Technician
Northwestern Marianjoy Rehabilitation Hospital
10.2024 - Current
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
- Assisted therapists in administering treatments, consistently following strict protocols for safety and effectiveness.
- Facilitated seamless transitions between therapy sessions by escorting patients efficiently from one appointment to another within the facility.
- Conducted regular safety checks on therapy equipment, identifying potential issues before they adversely affected patients or staff members.
Barista
Starbucks
10.2021 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Facility Supervisor
Northern Illinois University Recreation Center
03.2023 - 08.2024
- Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
- Managed a team of facility staff, providing training and guidance for optimal performance.
- Enhanced safety standards by conducting thorough risk assessments and addressing hazards promptly.
- Improved facility efficiency by implementing streamlined processes and procedures.
Business Operations Intern
Northern Illinois University Recreation
01.2024 - 05.2024
- Worked cross-functionally to drive change and improve end-to-end processes.
- Attended development meetings to take notes, create ongoing agendas and consolidate input and feedback.
- Gained valuable exposure to various aspects of the business, including but not limited to finance, marketing, and human resources.
- Evaluated vendor contracts to ensure alignment with organizational needs while maintaining cost effectiveness.
- Maintained accurate records of all operational activities, ensuring transparency and accountability throughout the internship experience.
- Streamlined business processes by identifying inefficiencies and implementing solutions.
- Applied problem-solving skills to address challenges faced during daily operations promptly.
- Participated in project management activities, assisting in the planning, execution, and monitoring of key initiatives.
Assistant Personal Trainer
Northern Illinois University Recreation
09.2023 - 05.2024
- Increased gym membership by conducting facility tours and explaining the benefits of personal training services to potential clients.
- Coordinated closely with the assistant director of fitness regarding any necessary modifications or precautions needed for clients recovering from injuries or surgeries.
- Assisted head personal trainer in developing innovative group exercise programs for increased client satisfaction.
- Fostered strong relationships with clients, maintaining open communication channels for feedback and adjustments to their training plans.
- Educated clients on the importance of recovery practices such as stretching, foam rolling, and massage therapy for optimal performance results.
- Attended staff meetings and contributed ideas for gym improvement, resulting in enhanced operational efficiency.
- Promoted a positive and motivating gym environment, resulting in higher client retention rates.
Fitness Assistant
Northern Illinois University Recreation
05.2023 - 05.2024
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
- Administered CPR, first aid and medical services to injured customers and participants.
- Supported program development by adding new and exciting classes to facility schedules.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
Education
Bachelor of Science - Kinesiology
Northern Illinois University
05.2024
Skills
- Exercise program design
- Functional Training
- Rehabilitation Exercises
- Fitness Assessments
- Operations Management
- Workforce Planning
- Corporate Communications
- Analytical Thinking
- Quick Learner
- Excellent conflict resolution abilities
- Patient monitoring
- Patient chart management
Certification
- First Aid/CPR Certified
Languages
tagalog
Filipino/ Tagalog
Native or Bilingual
Timeline
Rehabilitation Technician
Northwestern Marianjoy Rehabilitation Hospital
10.2024 - Current
Business Operations Intern
Northern Illinois University Recreation
01.2024 - 05.2024
Assistant Personal Trainer
Northern Illinois University Recreation
09.2023 - 05.2024
Fitness Assistant
Northern Illinois University Recreation
05.2023 - 05.2024
Facility Supervisor
Northern Illinois University Recreation Center
03.2023 - 08.2024
Barista
Starbucks
10.2021 - 10.2024
- First Aid/CPR Certified
Bachelor of Science - Kinesiology
Northern Illinois University
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