Pharmacy professional with commitment to maximizing operational efficiency and patient care. Proven ability to lead teams, manage inventory, and implement process improvements. Known for collaborative approach and adaptability to changing needs, with strong focus on communication and regulatory compliance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Rite Aid Pharmacy
1237 W. Carson Street Torrance, CA
07.2017 - Current
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
Trained pharmacy interns and newly hired pharmacy technicians.
Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
Discussed medical histories with patients in effort to provide most effective medical advice.
Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Led team to exceed regional targets for flu vaccinations, conducting community outreach and education.
Reduced medication waste and disposal costs by implementing effective stock rotation system.
Managed budget effectively, controlling expenses while ensuring pharmacy was well-stocked and staffed.
Ensured compliance with all regulatory requirements, conducting regular audits and staff training sessions.
Fostered culture of continuous improvement, encouraging staff to participate in workshops and seminars.
Improved team morale and reduced turnover through development and implementation of comprehensive staff training program.
Maintained safe work environment by adhering to safety protocols and guidelines.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Collaborated with store manager to maintain daily operations.
Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Pharmacist
Kaiser Permanente
Davis, CA
06.1999 - 09.1999
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Educated patients about possible drug interactions and gave special administration instructions.
Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Education
Doctor of Pharmacy -
UCSF
San Francisco, CA
06-1998
Skills
Patient education and counseling
Prescription verification
Workflow optimization
Pharmacy operations management
Regulatory compliance
Drug inventory management
Employee management
Immunizations
Policy enforcement
Medication therapy management
Team building
Patient care assessment
Records maintenance
HIPAA guidelines
Employee work scheduling
Basic life support for health care providers
Medicare compliance
Operational records maintenance
Employee performance evaluations
Community-based educational programs
Patient education
Medication storage
Medication ordering
Quality assurance
Medication dispensing
Loss prevention management
Insurance billing
Patient safety
Training and mentoring
Accomplishments
Achieved immunization goal with collaborative team participation. The only store in the district to hit target.