Miracle Grayson
Oklahoma City,OK
Summary
Finance professional with extensive expertise in accounts payable and payroll management. Known for optimizing financial operations and maintaining high accuracy in payroll processing. Focuses on collaborative team efforts and adapts seamlessly to changing business needs, leveraging skills in financial analysis and problem-solving.
Overview
9
9
years of professional experience
Work History
HR Generalist
Hertz Car Rental
08.2024 - Current
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Processed payroll garnishments such as tax liens and child support.
- Managed payroll data entry assisted in processing for over 5,000 employees using ADP Workforce Now, Workday, and Oracle to comply with predetermined company guidelines across U.S. and Canadian operations.
- Ensured timely processing of life event changes, diligently updating employee records as needed.
- Managed leave of absence requests, collaborating closely with HR colleagues to ensure proper documentation and adherence to company policies.
- Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Simplified intercompany reconciliation processes through effective collaboration with other departments to resolve discrepancies efficiently.
Senior Account Manager
Paycom
01.2022 - 06.2024
- Maintained payroll information by calculating, collecting, and entering data.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
- Ensured timely payments to employees by adhering to strict processing deadlines.
- Improved client satisfaction by providing timely and accurate payroll services, addressing inquiries, and resolving issues promptly.
- Contacted customers to immediately find resolutions for escalated issues.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Maintained compliance by staying current on federal, state, and local tax regulations.
- Balanced multiple deadlines while maintaining excellent attention-to-detail under pressure.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
Accounts Receivable
Allstate
12.2021 - 07.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
Accounts Payable Analyst
Alorica
03.2020 - 02.2021
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
- Improved payment accuracy with meticulous invoice review and reconciliation efforts.
- Reduced outstanding accounts payable balances by diligently following up on overdue invoices and negotiating payment terms.
Server
Texas Roadhouse
01.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Waffle House
09.2016 - 05.2019
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Business Administration And Management
OSU-OKC
12-2026
Skills
- Multi-state payroll
- Microsoft Excel, NetSuite, and Quickbooks
- Interpersonal and written communication
- Data entry
- Invoice processing
- Account management
- Payroll processing
- Payroll and accounts payable and receivable
- Onboarding
- Reconciliation monitoring
- HRIS systems
Timeline
HR Generalist
Hertz Car Rental
08.2024 - Current
Senior Account Manager
Paycom
01.2022 - 06.2024
Accounts Receivable
Allstate
12.2021 - 07.2022
Accounts Payable Analyst
Alorica
03.2020 - 02.2021
Server
Texas Roadhouse
01.2019 - 03.2020
Server
Waffle House
09.2016 - 05.2019
Bachelor of Science - Business Administration And Management
OSU-OKC
Similar Profiles
Fatih OztekinFatih Oztekin
Vehicle Service Assistant at Hertz Car Rental - Flexi CarVehicle Service Assistant at Hertz Car Rental - Flexi Car
Chandra RogersChandra Rogers
Vehicle Transporter at Hertz Car RentalVehicle Transporter at Hertz Car Rental
Cole RogersCole Rogers
Lot Attendant / Detailer at Hertz Car RentalLot Attendant / Detailer at Hertz Car Rental
Helen CebreiroHelen Cebreiro
Branch Manager II at Hertz Car RentalBranch Manager II at Hertz Car Rental
Adriana DoAdriana Do
Hostess at Charleston's RestaurantHostess at Charleston's Restaurant