Miracle Jackson
Miramar
Summary
Dynamic leader with a proven track record of operational excellence and inspirational leadership at Tete Boutique. Leveraged strategic visioning and effective decision-making to achieve significant business growth. Skilled in crisis management and client relationship building, fostering strong partnerships and enhancing brand reputation. Demonstrated talent in innovation management and developing high-performance teams.
Overview
5
5
years of professional experience
Work History
CEO
Tete Boutique
03.2020 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Developed a high-performance executive team for improved productivity and efficiency.
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
- Launched successful referral program, encouraging satisfied customers to spread word about business.
Team Leader
Burger King
12.2024 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Developed and executed training programs that significantly improved team skills and morale.
Notary Public Assistant
Shadana’s Notary
03.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced client satisfaction by providing efficient notary public services and maintaining a professional demeanor.
- Contributed to a welcoming environment for clients by maintaining a clean, organized workspace at all times.
- Developed strong rapport with clients through excellent communication skills, leading to increased repeat business.
- Collaborated with team members to provide comprehensive notary services, resulting in positive client feedback.
- Increased overall office efficiency by multitasking effectively between administrative duties and assisting the Notary Public.
- Assisted with the preparation and organization of legal documents, increasing office efficiency and reducing errors.
- Stayed current on relevant laws and regulations governing Notary Public activities, ensuring consistent adherence to all requirements.
- Managed appointments and scheduling for Notary Public, optimizing daily workflow and maximizing productivity.
- Handled sensitive information with discretion, upholding strict confidentiality standards for both clients and colleagues alike.
Team Members
Checkers Restaurant
08.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Carol City Senior High
Miami Gardens, FL05.2025
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Crisis management
- Global perspective
- Talent development
- Succession planning
- Innovation management
- Sustainable business models
- Inspirational leadership
- Client relationship building
- Negotiation
- Relationship and team building
- Leadership and people development
- People and culture
- Client engagement
- Business development
- Operations management
- Planning and coordination
- Strategic planning
- Project management
Timeline
Team Leader
Burger King
12.2024 - 01.2025
Notary Public Assistant
Shadana’s Notary
03.2024 - 12.2024
Team Members
Checkers Restaurant
08.2023 - 01.2024
CEO
Tete Boutique
03.2020 - Current
High School Diploma -
Carol City Senior High
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