Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Miracle Lodge

San Diego,CA

Summary

Hardworking and passionate detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with phenomenal communication skills. Can maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, administration and problem-solving when needed.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Aviation Boatswain's Mate, Fuels

U.S. Navy Active Duty
08.2017 - 01.2024
  • Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.
  • Operated in challenging, high-stress and physically-demanding environments to keep personnel safe and direct aircraft in flight operations.
  • Worked in groups as big as 5 personal to keep deck aircraft operations efficient and smooth.
  • Performed troubleshooting, repair and maintenance actions on deck equipment.

Fast Food Team Member

Whataburger
03.2014 - 08.2016
  • Enhanced customer satisfaction by providing efficient and friendly service at the counter and drivethru.
  • Maintained a clean and hygienic work environment by adhering to food safety regulations and cleaning protocols.
  • Streamlined order processing with accurate cash handling and prompt communication with kitchen staff.
  • Contributed to increased sales by upselling menu items and promoting limited-time offers.
  • Improved order accuracy by attentively listening to customer requests and promptly addressing any concerns or modifications.
  • Reduced wait times for customers by accurately entering orders into POS systems and relaying special instructions to kitchen staff efficiently.
  • Contributed to a safe working environment by following safety measures for handling equipment, such as fryers and grills.

Sales Associate

VA Canteen
04.2015 - 05.2016
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Certificate - Medical Records Administration

University of Phoenix
Phoenix, AZ
11.2024

Associate of Arts - Medical Assisting

Saint Philips Community College
San Antonio, TX
08.2014

High School Diploma -

Theodore Roosevelt High School
San Antonio, TX
06.2013

Skills

  • Quality Assurance Procedures
  • Personal Protective Equipment
  • First Aid Training
  • Firefighting Techniques
  • Record Keeping Abilities
  • Aviation Fuel Handling
  • Emergency Response Training
  • Safety Understanding
  • Inspection Skills
  • Preventive Maintenance
  • Listening Skills
  • Verbal/Written Communication
  • Multi-Tasking Strength

Accomplishments

  • Humanitarian service medal
  • National defense service medal
  • Good conduct medal
  • Global war on terrorism service medal
  • Navy "E" ribbon

Certification

  • CPR first aid certificate

Timeline

Aviation Boatswain's Mate, Fuels

U.S. Navy Active Duty
08.2017 - 01.2024

Sales Associate

VA Canteen
04.2015 - 05.2016

Fast Food Team Member

Whataburger
03.2014 - 08.2016

Certificate - Medical Records Administration

University of Phoenix

Associate of Arts - Medical Assisting

Saint Philips Community College

High School Diploma -

Theodore Roosevelt High School

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Miracle Lodge