Microsoft
Miracle McDonald
Houston,TX
Summary
Accomplished CNA with proven expertise in patient care, vital signs monitoring, and compassionate communication, honed at Memorial Hermann and other facilities. Excelled in delivering individualized care, enhancing patient well-being, and maintaining confidentiality. Demonstrated complex problem-solving abilities, significantly improving patient satisfaction and care standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA
Baywind Village Skilled Nursing and Rehabilitation
09.2022 - 07.2024
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
CNA
Memorial Hermann
09.2019 - 09.2022
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Clerical Associate
Houston Community College System
05.2015 - 07.2019
- Developed correspondence letters, memos, and emails.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
Associate - Education of Individuals in Elementary Special Education Programs
Houston Community College
Houston, TXSkills
- Feeding Assistance
- Compassion and Empathy
- Compassionate communication
- Complex Problem-Solving
- Vital signs monitoring
- Dressing assistance
- Patient Care
- Basic Life Support
- Maintaining confidentiality
Certification
- CNA - Certified Nurse Assistant
Software
Timeline
CNA
Baywind Village Skilled Nursing and Rehabilitation
09.2022 - 07.2024
CNA
Memorial Hermann
09.2019 - 09.2022
Clerical Associate
Houston Community College System
05.2015 - 07.2019
Associate - Education of Individuals in Elementary Special Education Programs
Houston Community College
- CNA - Certified Nurse Assistant
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