Miracle Sanchez-Avila
Pomona,CA
Summary
Proven expert in document management and customer service, I enhanced file retrieval efficiency by reorganizing A & A Aerospace's archives, significantly streamlining access. My ability to work independently and in teams, coupled with prioritizing work, has consistently improved organizational productivity and customer satisfaction, demonstrating a strong commitment to excellence and attention to detail.
Overview
2025
2025
years of professional experience
Work History
File Organizer
A & A Aerospace
- Reorganized existing archives based on updated categorization guidelines, streamlining access for authorized personnel.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Located and retrieved requested documents in accordance with established policies.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Monitored and updated filing systems to meet organization standards.
- Improved physical and digital filing systems with enhancements to organizational strategies.
- Classified files based on source, type or other details.
- Archived and disposed of documents according to established policies.
- Classified documents according to specified guidelines.
- Compiled, sorted and filed high volume of documents.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
- Added and updated records with current materials.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Consistently met or exceeded performance goals in both quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Crew Member
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Prepared salads, soups and sandwiches for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Team Member
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Cleaning Assistant
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Provided assistance to other staff members with cleaning of difficult areas.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Handled equipment, chemicals, and materials properly and with caution.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Visually inspected area for overlooked aspects.
- Supported sustainability initiatives with eco-friendly cleaning methods and responsible waste management.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Treated stains and damaged areas to restore value.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Removed trash, debris and other waste materials from premises.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Kids Activities Supervisor
Church
- Developed a safe and nurturing environment for kids to explore and learn through play.
- Streamlined registration process for activities, resulting in reduced wait times for parents and children.
- Managed staff scheduling, ensuring adequate coverage during peak activity times.
- Enhanced children''s creativity by implementing diverse and engaging activities.
Volunteer
Youth Volunteer Association
09.2023 - 06.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Approached issues proactively to best meet current and future community needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Educated young people about strategies for driving discussions and promoting social changes.
- Created educational materials to convey important information to service recipients.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Boosted donations to organization by strategizing and executing fundraising events.
- Fostered sense of community, organizing neighborhood gatherings.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Babysitter
Family Members
05.2019 - 12.2023
- Played games, worked on puzzles, and read books to young children.
- Monitored children's play activities to verify safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children basic life skills, manners and personal hygiene.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Helped children complete homework assignments and school projects.
- Encouraged children to be understanding and patient with others.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Reassured children when upset providing emotional support and stability.
- Provided developmentally appropriate activities for children.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Planned fun outings and educational activities to keep children entertained.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Supervised children on playground to help develop physical and social skills.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Communicated with parents regarding children's progress and development, raising any issues.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Implemented reward system for chores and homework, motivating positive behavior.
- Monitored progress in self-care tasks, encouraging independence.
- Supported educational development by assisting with homework and school projects.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Tailored educational games and activities to individual learning styles, enhancing cognitive development.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
- Enhanced children's language development with storytelling and reading sessions.
- Encouraged positive behavior and manners through example and gentle guidance.
- Maintained open communication with parents about daily activities, behaviors, and concerns.
- Improved children's bedtime routines with consistent schedules and calming activities.
- Provided nutritious meals and snacks to support health and well-being.
- Fostered safe and nurturing environment, closely monitoring children's activities.
- Coordinated outdoor activities to promote physical health and exploration.
- Facilitated creative play and crafts to stimulate imagination and fine motor skills.
- Adapted activities to meet varying needs and interests of children under care.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Mt. SAC Early College Academy
West Covina, CA06-2024
Skills
- Alphabetical Filing
- Document Scanning
- Document Management
- File Retrieval
- Numerical filing
- File Labeling
- Customer Service
- Work Prioritization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer
Youth Volunteer Association
09.2023 - 06.2024
Babysitter
Family Members
05.2019 - 12.2023
File Organizer
A & A Aerospace
Crew Member
Team Member
Cleaning Assistant
Kids Activities Supervisor
Church
High School Diploma -
Mt. SAC Early College Academy
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