Miracle Smith
Columbus,MS
Summary
Dynamic customer service professional with a proven track record at CVS and Amazon, excelling in pharmacy and remote customer service. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Adept at promoting services and fostering positive client relationships, ensuring a seamless experience while maintaining high service standards.
Overview
1
1
year of professional experience
Work History
Health Customer Service
CVS
Columbus, MS
11.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively remotely.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Remote Customer Service
Amazon
Columbus, MS
09.2023 - 10.2024
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Provided exceptional customer service to clients by attentively addressing their questions, concerns, and requests throughout the booking process.
- Promoted sales of additional services such as restaurant bookings or spa appointments when engaging with customers.
- Provided excellent customer service to boarders by addressing their concerns promptly and maintaining a courteous demeanor.
- Provided exceptional customer service to clients visiting the stable by addressing inquiries, offering assistance, and ensuring a pleasant experience.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and providing product recommendations.
- Contributed to the shop''s positive reputation by providing exceptional customer service and expert advice on wheel alignment issues.
Education
Diploma -
Columbus High School
Columbus Ms05.2023
Skills
- Friendly customer service
- Pharmacy customer service
- Customer service standards
- Customer service expertise
Timeline
Health Customer Service
CVS
11.2024 - 03.2025
Remote Customer Service
Amazon
09.2023 - 10.2024
Diploma -
Columbus High School