Summary
Overview
Work History
Education
Skills
Timeline
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Miracle Ukude

Bethlehem

Summary

Dynamic and results-oriented professional with a proven track record at QVC Distribution Center, enhancing warehouse efficiency and team performance. Skilled in packaging, labeling, and fostering team collaboration. Demonstrated ability to exceed performance standards through self-motivation and disciplined work ethic. Achieved significant reductions in order processing times, showcasing a commitment to excellence and operational improvement.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Committed and hardworking sales associates with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

QVC Distribution Center
06.2022 - 07.2024
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Sales Associate

Lowe’s
12.2020 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Cashier Team Lead

Target
01.2017 - 11.2020


  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Education

High School Diploma - High School Administration

Freedom High School
Bethlehem, PA
06.2024

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Team collaboration

Timeline

Warehouse Worker

QVC Distribution Center
06.2022 - 07.2024

Sales Associate

Lowe’s
12.2020 - 05.2022

Cashier Team Lead

Target
01.2017 - 11.2020

High School Diploma - High School Administration

Freedom High School

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Miracle Ukude