Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Miracle Wright

Teller
Oakland,CA

Summary

Meticulously organized Bank Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Overview

4
4
years of professional experience

Work History

Resident Intern

Oakland Housing Authority
Oakland, CA
05.2019 - Current
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Created PowerPoint presentations for business development purposes.

Teller

Citibank
Oakland, CA
08.2017 - 02.2019
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.

Education

Associate of Arts - Communications

Merritt College
Oakland, CA
05.2021 - Current

Skills

Report preparation

undefined

Timeline

Associate of Arts - Communications

Merritt College
05.2021 - Current

Resident Intern

Oakland Housing Authority
05.2019 - Current

Teller

Citibank
08.2017 - 02.2019
Miracle WrightTeller