Miradon Tatro-Flanagan
Chillis
Arlington Heights ,IL
4
years of professional experience
Dynamic and dependable professional with extensive experience at Chillis, excelling in customer service and teamwork. Proven ability to adapt quickly in fast-paced environments while maintaining attention to detail. Skilled in problem-solving and effective communication, ensuring guest satisfaction and smooth service flow. Recognized for training new team members and enhancing dining experiences.
Work History
Togo
2 Years 7 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Food Runner
2 Years 7 Months- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to maintain smooth service flow.
- Assisted with food presentation and organization on dining tables.
- Monitored dining area for cleanliness and addressed guest needs.
Server
2 Years 7 Months- Provided exceptional customer service in high-paced dining environment.
- Assisted in menu knowledge to enhance guest experience and satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area according to health standards.
- Processed transactions accurately using point-of-sale system.
- Adapted quickly to changing priorities during peak service hours.
- Trained new team members on service procedures and restaurant policies.
- Resolved guest complaints efficiently, ensuring positive dining experiences.
Host
1 Year 7 Months- Greeted guests warmly, ensuring a positive first impression and welcoming atmosphere.
- Managed seating arrangements efficiently to optimize table turnover and guest satisfaction.
- Assisted servers by coordinating food delivery and addressing customer inquiries promptly.
- Communicated effectively with kitchen staff to ensure accurate order processing and timely service.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Timeline
Togo
Chillis
03.2024 - CurrentRead More
Food Runner
Chillis
03.2024 - CurrentRead More
Server
Chillis
03.2024 - CurrentRead More
Host
Texas Roadhouse
08.2022 - 03.2024Read More
Hersey
High School Diploma
Read More