Mirakle Clayton
Killeen,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
2
2
Certification
1
1
Degree
Work History
Certified Medical Assistant
Central Texas Day Surgery Center
12.2024 - Current
- Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Improved patient safety by efficiently preparing operating rooms and ensuring a sterile environment.
- Supported surgeons by anticipating their needs and promptly providing required instruments during procedures.
- Upheld strict standards of infection control through consistent adherence to protocols related to sterilization, handling of contaminated materials, and hand hygiene practices.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Customized exam protocols based on physician orders or specific diagnostic requirements, maximizing efficiency without sacrificing quality results.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Worked effectively in fast-paced environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated post-op calls and recorded post-op information.
Certified Medical Assistant
Baylor Scott & White
07.2023 - 12.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared and administered medications to alleviate patient symptoms.
Customer Service Representative
US Bank National Association
03.2022 - 07.2023
- Provided empathy and a positive attitude when addressing customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Promoted collaboration with internal team members to resolve customer concerns and deliver enhanced customer experiences.
- Utilized administrative skills pertaining to data entry and updating customers personal information.
Automated Logistical Specialist (92A)
US Army
07.2019 - 03.2022
- Supervised personnel in supply, services, materials management, and logistical operations when asked to do so by leadership.
- Organized material distribution and transportation logistics in accordance with executive direction.
- Created and maintained records, which included stock lists, inventory, and material counts by utilizing administrative skills learned through service.
- Promoted strong work ethic by staying true to the mission and finishing tasks and duties assigned to me by leadership.
- Promoting strong communication and collaboration among team members and interpersonal relationships by encouraging honesty and teamwork.
- Always captured the lessons learned from my mistakes to be better and more effective.
- Always capable of working with a variety of organizations and personnel to achieve the best results.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH01.2025
Skills
- Communication Skills
- Interpersonal Communication
- Active Listening Skills
- Exceptional Customer Service
- Clinical Skills
- Vital Signs
- Preparation of examination rooms
- Venipuncture Expertise
- Preparation and Administration of Medications
- Medical and Clinical Procedures Understanding
- Sterile Procedures and Techniques
- Administration Skills
- Clinical Documentation
- Appointment Scheduling
- Medical Terminology Knowledge
- Data Entry
- Medical Office Administration
- HIPAA compliance
Certification
- National Healthcareer Association Certifications
- Certified Phlebotomy Technician National Healthcareer Association Certification, The Training Center of Central Texas (Expires February 2027)
- Clinical Medical Assistant License National Healthcareer Association Certification, The Training Center of Central Texas (Expires May 2027)
- AHA BLS Certified
Personal Attributes
- Empathy
- Strong Work Ethic
- Integrity
- Positive Attitude
- Efficient and Detail-Oriented
Timeline
Certified Medical Assistant
Central Texas Day Surgery Center
12.2024 - Current
Certified Medical Assistant
Baylor Scott & White
07.2023 - 12.2024
Customer Service Representative
US Bank National Association
03.2022 - 07.2023
Automated Logistical Specialist (92A)
US Army
07.2019 - 03.2022
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
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