Summary
Overview
Work History
Education
Skills
Timeline
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Mirakle Harris

Washington

Summary

Professional event management professional with track record of organizing and executing successful events. Known for exceptional planning, guest engagement, and adaptability to dynamic environments. Strong collaborator who drives team efforts toward achieving meaningful results. Proficient in event coordination, guest relations, and problem-solving.

Overview

2
2
years of professional experience

Work History

Event Host/Event Planner

Wyndham Resort
01.2024 - Current
  • Developed creative marketing strategies to promote events, attracting new clients and expanding the business''s reach.
  • Mentored junior staff members in effective event management techniques, fostering a collaborative work environment that led to stronger team performance.
  • Adapted quickly to evolving client needs, integrating last-minute changes smoothly and maintaining high levels of guest satisfaction.
  • Coordinated schedules and timelines for events.
  • Led vendor negotiations to obtain cost-effective services and products.
  • Increased repeat clientele through diligent follow-up communication, expressing gratitude for their business and soliciting feedback.
  • Boosted attendee engagement by designing interactive activities and incorporating multimedia presentations.
  • Achieved seamless event execution by closely monitoring event timelines and proactively addressing potential issues.

Server

Platinum West Columbia
01.2025 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Store Manager

Faith2Felicity
02.2023 - 12.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

Bachelor of Science - Counseling Psychology

Norfolk State University
Norfolk, VA
06-2009

Skills

  • Strong organizational skills
  • Event planning experience
  • Detail-oriented mindset
  • Team leadership qualities
  • Engaging personality
  • Multitasking Abilities
  • Event preparation
  • Dining room management
  • Reliability
  • Marketing and promotion
  • Positive attitude
  • Cleaning and sanitization
  • Multitasking

Timeline

Server

Platinum West Columbia
01.2025 - 07.2025

Event Host/Event Planner

Wyndham Resort
01.2024 - Current

Store Manager

Faith2Felicity
02.2023 - 12.2024

Bachelor of Science - Counseling Psychology

Norfolk State University

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