Mirakle McColley
Chattanooga,TN
Summary
Experienced Probation Officer with strong expertise in managing caseloads, supervising offenders, and helping them reintegrate into society. Known for proactive communication, multitasking, problem-solving, and handling crisis situations effectively. Committed to maintaining public safety while offering essential support to those on probation.
Overview
2
2
years of professional experience
Work History
Probation Officer
Hamilton County Community Corrections
Hixson, Tennessee
06.2023 - Current
- Managed a caseload of offenders, ensuring they met court-ordered conditions, and received guidance for successful rehabilitation.
- Conducted risk assessments and created supervision plans.
- Testified in court about offenders' progress and compliance.
- Maintained accurate case records, and documented all interactions.
- Coordinated regular drug tests to monitor sobriety.
- Provided support to probationers on substance abuse, mental health, education, and job training.
Childcare Assistant Teacher
Childcare Network
Albany, Georgia
02.2023 - 05.2023
- Guided children on proper behavior during class activities.
- Read books aloud to children, either in groups or individually, as requested by the Lead Teacher.
- Enforced classroom rules while keeping a positive attitude toward the students.
- Helped with mealtime preparation, clean up and serving meals to the children.
- Conducted regular assessments of each child's development progress and shared results with parents.
Intern
Albany State University Police Department
, Georgia
08.2022 - 01.2023
- Rode along with officers in high-crime areas to learn about the community's dynamics.
- Observed daily patrols to understand police procedures.
- Took part in leadership programs to improve decision-making and team management skills.
- Engaged in community service projects to emphasize civic responsibility and leadership.
- Improved organization of criminal case logs, records, and reports for better traceability.
- Wrote incident reports covering criminal activity, civil cases, and other incidents.
Education
Bachelor of Science - Criminal Justice
Albany State University
Albany, GA05-2023
Master of Science - Clinical Mental Health Counseling
Walden University
Minneapolis, MNSkills
Technical Skills: Case Management, Data Entry, Documentation, Report writing, Inventory Management, and Customer Relationship Management
Soft skills: communication, conflict resolution, problem solving, time management, empathy, patience, adaptability, teamwork, and ethical decision-making
Timeline
Probation Officer
Hamilton County Community Corrections
06.2023 - Current
Childcare Assistant Teacher
Childcare Network
02.2023 - 05.2023
Intern
Albany State University Police Department
08.2022 - 01.2023
Bachelor of Science - Criminal Justice
Albany State University
Master of Science - Clinical Mental Health Counseling
Walden University