Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Miraldo Dastineau

Greenacres

Summary

Experienced customer service specialist with a strong track record of improving customer loyalty through effective service. Proven multitasking abilities in dynamic settings, with a focus on delivering high-quality results. Highly adaptable, capable of managing pressure and adjusting to new challenges seamlessly. Committed to maintaining organized practices that align with company objectives.

Overview

4
4
years of professional experience

Work History

Alliance Ground International

Ramp agent specialist
West Palm Beach
10.2023 - 01.2025
  • Baggage handling: Lifting, loading, unloading, and transporting luggage, cargo, and mail.
  • Equipment operation: Driving tugs, belt loaders, pushback tractors, and trucks.
  • Aircraft safety procedures: Knowing how to work around aircraft safely, including proper marshaling signals and jet safety zones.
  • Physical fitness: The ability to lift 50+ lbs regularly, work in all weather, and be on your feet for long periods.
  • Basic computer use: For logging load data or scanning tags.
  • Security awareness: Following TSA regulations and keeping restricted areas secure.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Customer Service Associate

Home depot
Lake Worth
01.2021 - 09.2023
  • Customer Service - Friendly attitude, patience, and professionalism when helping customers.
  • Basic Math Skills - Ability to handle transactions, give correct change, and work with POS systems.
  • Attention to Detail - Ensuring prices are correct, checking receipts, and spotting potential issues.
  • Communication - Clear and respectful interaction with customers and coworkers.
  • Multitasking - Managing checkout while answering questions or handling returns.
  • Problem-Solving - Handling returns, price discrepancies, or customer complaints smoothly.
  • Teamwork - Coordinating with floor staff, supervisors, and other cashiers.
  • Promoted store credit card and rewards program, contributing to monthly sales goals.
  • Followed all safety and loss prevention protocols to reduce shrink and ensure secure transactions.
  • Maintained product displays to ensure cleanliness and organization.
  • Collaborated with team members to enhance customer service experience.
  • Educated customers on promotions, sales, and loyalty programs available.

Education

High school Diploma -

Santaluces community high school
Lantana, FL

Skills

  • Negotiation skills
  • Critical thinking and problem solving
  • Time management
  • Teamwork
  • Collaboration and teamwork
  • Adaptability
  • Patience and emotional resilience
  • Mental health knowledge
  • Flight scheduling
  • Physical fitness and stamina
  • Security awareness
  • Safety compliance
  • Safety procedures

Languages

  • Haitian Creole
  • English

Accomplishments

  • Ramp agent head lead
  • Home depot head customer representative lead

Timeline

Alliance Ground International

Ramp agent specialist
10.2023 - 01.2025

Customer Service Associate

Home depot
01.2021 - 09.2023

High school Diploma -

Santaluces community high school

Similar Profiles

CREATE PROFILE