Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Miralem Okic

Charlotte,NC

Summary

Detail-oriented Quality Control Analyst with over 4 years of experience in the food industry, specializing in the development and implementation of robust quality protocols that enhance manufacturing processes. Expertise in conducting comprehensive testing of incoming materials, components, and finished products to ensure adherence to the highest quality standards. Demonstrated ability to perform hands-on quality assurance and quality control functions while maintaining a strong understanding of industry best practices. Committed to driving continuous improvement and fostering a culture of quality within the organization.

Overview

9
9
years of professional experience

Work History

Quality Assurance Laboratory Technician

Tyson Foods
03.2020 - 07.2025
    • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process
    • Enhanced production efficiency by streamlining quality assurance processes and implementing best practices
    • Reduced customer complaints with proactive identification of potential issues during routine testing procedures
    • Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance
    • Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedules
    • Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions
    • Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed
    • Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates

Machine Operator

Paragon Films
12.2019 - 02.2020
    • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues
    • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs
    • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed
    • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols
    • Ensured accurate documentation of production data for analysis and continuous improvement efforts
    • Collaborated with team members to optimize production processes and improve overall performance
    • Operated various types of machinery, contributing to the successful completion of diverse projects
    • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines

Cashier

Sonic
04.2016 - 12.2019
    • Properly maintained and operated cash register and POS system to swiftly process payments
    • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction
    • Enhanced customer satisfaction by providing efficient and accurate order processing
    • Resolved customer complaints independently or with aid of supervisor
    • Assisted counter staff in packing ready orders and distributing to customers
    • Addressed customer needs and made product recommendations to increase sales.

Education

Associate of Applied Science - Business Administration

Wilkes Community College
Wilkesboro, NC
12.2024

Skills

  • Quality assurance development
  • Quality control knowledge
  • Results-oriented
  • ISO standards
  • Instrument Calibration
  • Quality control
  • Communication
  • Leadership
  • Statistical analysis
  • Process inspections
  • Documentation

LANGUAGES

Bosnian - Fluent

Timeline

Quality Assurance Laboratory Technician

Tyson Foods
03.2020 - 07.2025

Machine Operator

Paragon Films
12.2019 - 02.2020

Cashier

Sonic
04.2016 - 12.2019

Associate of Applied Science - Business Administration

Wilkes Community College

Similar Profiles

CREATE PROFILE