Miramonee Middleton
Personal Care Assistant
Saint Stephen,SC
Summary
Experienced non-medical care provider with 2+ years of expertise in delivering exceptional in-home care. Proficient in completing domestic duties, assisting patients with self-care and hygiene, and providing companionship. Skilled in working with both children and the elderly, adept at anticipating and proactively addressing clients' needs. Dedicated to ensuring a comfortable and supportive environment for individuals requiring assistance.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Personal Care Assistant
Trusted Home Care
06.2024 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Personal Care Technician
Health Care Connect
09.2023 - 10.2024
- Collaborated with healthcare professionals to develop individualized care plans addressing each client's specific needs.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored clients' overall health and well-being and noted significant changes.
Customer Service Cashier
IGA Grocery Store
04.2023 - 09.2023
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
Lead Office Assistant/PCA
Unity Village Homecare
08.2021 - 04.2023
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Answered phone calls and welcomed visitors to office.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and coded various documents to prepare for filing, storage and processing.
- Maintained organized digital filing systems for easy access to vital documents and information.
Education
High School Diploma -
Odyssey Online Learning School
Columbia, SC 02.2016 - 06.2020
Associate of Applied Science -
Trident Technical College
Charleston, SC 07.2024 - Current
Skills
- Verbal & Written Communication Skills
- Client Documentation
- Dependable & Responsible
- Care Plan Implementation
- Housekeeping
- Care Plan Adherence
- Grooming Assistance
- Meal Preparation
- Client Transportation
- Medication Management
- Compassionate Patient Care
- Verbal & Written Communication Skills
Timeline
Associate of Applied Science -
Trident Technical College
07.2024 - Current
Personal Care Assistant
Trusted Home Care
06.2024 - Current
Personal Care Technician
Health Care Connect
09.2023 - 10.2024
Customer Service Cashier
IGA Grocery Store
04.2023 - 09.2023
Lead Office Assistant/PCA
Unity Village Homecare
08.2021 - 04.2023
High School Diploma -
Odyssey Online Learning School
02.2016 - 06.2020
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