Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MIRANDA A. CASTELLANOS

Aurora,CO

Summary

Dynamic Human Resources Manager with substantial experience in developing effective HR strategies and managing comprehensive personnel processes. Skilled in talent acquisition, performance management, employee relations, and compliance with labor laws. Successfully implemented innovative recruitment campaigns and streamlined HR operations to enhance organizational efficiency. Demonstrated ability in fostering positive workplace environments and facilitating productive team dynamics.

Overview

15
15
years of professional experience

Work History

Human Resources Business Partner - Midwest

LAZ Parking
Denver, CO
10.2024 - Current
  • Prepared presentations to company executives regarding employee performance and retention trends.
  • Collaborated with other departments to ensure compliance with all relevant labor laws and regulations.
  • Helped with employee transfers and referrals.
  • Aligned HR policies with federal and local regulations.
  • Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
  • Provided HR consultation to senior management on a wide range of topics including employee relations, performance management, and organizational development.
  • Monitored employee turnover rates for trends or patterns that may require intervention from HR personnel.
  • Scheduled meetings with employees to address concerns and grievances.
  • Managed talent acquisition and oversight for many internal/external placements.
  • Responded promptly to inquiries from staff regarding HR-related matters.
  • Assisted in employee recruitment, hiring and interview processes.
  • Coordinated benefits enrollment activities across multiple locations.
  • Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
  • Advised managers on how to effectively manage their teams while maintaining positive morale and productivity levels.

Human Resources Generalist

LAZ Parking
Houston, USA
10.2017 - Current
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures
  • Represent organization at personnel-related hearings and investigations
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
  • Provide terminated employees with outplacement or relocation assistance

Human Resources Business Partner - CO/MN/ND

LAZ Parking
Denver, CO
02.2020 - 10.2024
  • Reported on workplace health and safety compliance to superiors.
  • Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
  • Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.
  • Collaborated with senior leadership to develop strategic plans to support business objectives.
  • Maintained compliance with state and federal employment laws and regulations.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Handled employee discipline and termination to address policy infractions.
  • Managed employee engagement and communication activities, guiding employee safety and workers' compensation activities.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Participated in investigations into complaints of workplace harassment or discrimination.

Office Manager / Human Resources Assistant

LAZ Parking
Houston, USA
06.2015 - 10.2017
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
  • Create, maintain, and enter information into databases
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Complete forms in accordance with company procedures
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Supervise other clerical staff and provide training and orientation to new staff

Administrative Assistant

LAZ Parking
Houston, USA
03.2014 - 06.2015
  • Answer telephones, direct calls, and take messages
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Review files, records, and other documents to obtain information to respond to requests
  • Inventory and order materials, supplies, and services
  • Troubleshoot problems involving office equipment, such as computer hardware and software

Deputy Clerk

City of Austin
Austin, USA
10.2009 - 07.2012
  • Greet visitors and handle their inquiries
  • Maintain records for each case, including contacts, telephone numbers, and actions taken
  • Collect money into accounts, keep records of collections and ensure accounts are up to date

Education

Associate of Applied Science - Computer Information Technology

Delgado Community College
New Orleans, LA
05.2004

Skills

  • Active listening
  • Critical thinking
  • Judgment and Decision-Making
  • Troubleshooting
  • Administration and management
  • Employee engagement
  • Employee relations
  • Onboarding processes
  • Labor law compliance
  • Recruitment strategies
  • Employee Retention Strategies

References

References available upon request.

Timeline

Human Resources Business Partner - Midwest

LAZ Parking
10.2024 - Current

Human Resources Business Partner - CO/MN/ND

LAZ Parking
02.2020 - 10.2024

Human Resources Generalist

LAZ Parking
10.2017 - Current

Office Manager / Human Resources Assistant

LAZ Parking
06.2015 - 10.2017

Administrative Assistant

LAZ Parking
03.2014 - 06.2015

Deputy Clerk

City of Austin
10.2009 - 07.2012

Associate of Applied Science - Computer Information Technology

Delgado Community College

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MIRANDA A. CASTELLANOS