Miranda Auten
Summary
Hardworking and passionate job seeker with eleven years of experience and a proven knowledge of regulatory compliance. Focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven with strong organizational skills eager to secure a full-time position that offers professional challenges utilizing problem solving skills, developing resolutions and implementing corrective actions. Aiming to use my skills in the best possible way to achieve your company's goals.
Overview
10
10
years of professional experience
Work History
Corporate Compliance Coordinator
The Arc Erie County New York
10.2022 - Current
- Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
- Managed compliance efforts, reporting and audits.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Prepared records and data for regular audits.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Conducted quarterly audits of environmental management compliance.
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
- Verified consistency in quality planning, quality control, quality insurance and quality improvement.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Publicized health and safety program requirements and mentored employees on critical nature of compliance.
Residential Site Manager
Autism Services Inc
08.2019 - 10.2022
- Assist the department with managing and purging files and records
- Assist the Director of Residential Services with billing review and trending.
- Assist with updating Plans of Care when required.
- Responsible for securing and protecting personal and agency related data
- Advocate for residents to resolve crises.
- Collaborate with other professionals to evaluate residents' medical or physical condition and to assess client needs
- Modify treatment plans to comply with changes in residents' status.
- Monitor, evaluate, and record the residents progress according to measurable goals described in treatment and care plan
- Supervise and direct other workers providing services to the residents.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Direct Support Professional
The Summit Center
08.2013 - 08.2019
- Prepare and maintain records of the students progress and services performed, reporting changes in the students condition to manager or supervisor
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Train family members to provide quality care.
- Provide students with communication assistance.
- Implement behavior plans.
- Encourage student engagement in social networks and communities.
- Assisting students with daily personal academic goals and tasks.
Education
Bachelor Of Science (B.S - Social And Developmental Studies
Buffalo State College
Skills
- Strong Oral and Written Communication Skills
- Time Management Skills
- Computer Skills
- Effective Working Relationships
- Constructive Feedback
- Customer Satisfaction
- Analytical Thinking
- Preliminary Conclusions and Recommendations
- Information Gathering and Organization
- Complex Problem-Solving
- Deadline Adherence
- Public Health
Timeline
Corporate Compliance Coordinator
The Arc Erie County New York
10.2022 - Current
Residential Site Manager
Autism Services Inc
08.2019 - 10.2022
Direct Support Professional
The Summit Center
08.2013 - 08.2019
Bachelor Of Science (B.S - Social And Developmental Studies
Buffalo State College