Miranda Bartilson
Woodbury,Tn
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Experienced in motivational interviewing and crisis intervention. Skilled in guiding individuals through recovery processes with a strong focus on team collaboration, achieving results, and building trust and rapport with clients for effective communication and progress. Aiming to leverage abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by peers and clients, can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recovery Coach/Administrative Assistant
Journey Pure at the River
09.2022 - 09.2024
- Patient/Client care, love,and, attention
- Leading Groups and classes
- Counseling Patients
- Help Clients create their own recovery pathways
- Maintain patient confidentiality and comply with HIPPA regulations
- Helping clients to find 12-step meetings nearby
- Provide information on family
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
- Empowered clients to set and achieve realistic goals through guided goal-setting sessions and progress monitoring.
Office Manager for Family Business
Deerview Land Specialists
01.2021 - 09.2024
- Review financial statements and ledgers, working with accounting staff to clear discrepancies
- Assist with maintaining and updating quickbooks
- Ordering and designing logos
- We are a new company and I helped with getting it started. I really enjoy the process and learned so much from the business standpoint.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
General Cleaner
Diversified Maintenance
06.2019 - 12.2020
- Disinfect and Sanitize equipment using germicides
- Swept and mopped floors and vacuumed carpets
- Disposed of used hazardous chemicals in proper containers
- Interacted professionally with employees and clients
- Notified supervisor of issues with equipment or breakage
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Emptied trashcans and transported waste to collection areas.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
Cashier
Brads Market
01.2018 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
GED - general Education
Tennessee Technology Center
Murfreesboro, Tn03.2004
Skills
- Resource networking
- Stress management strategies
- Integrity in professional conduct
- Effective relapse management
- Coaching techniques
- Resource navigation
- Empathy development
- Boundary setting
Accomplishments
- Earned "CPR Certification" in 2023.
Certification
CPR certification
Narcan Certification
Languages
English
Native or Bilingual
Timeline
Recovery Coach/Administrative Assistant
Journey Pure at the River
09.2022 - 09.2024
Office Manager for Family Business
Deerview Land Specialists
01.2021 - 09.2024
General Cleaner
Diversified Maintenance
06.2019 - 12.2020
Cashier
Brads Market
01.2018 - 12.2019
GED - general Education
Tennessee Technology Center
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