Miranda Barton
Reno
Summary
Dedicated skincare expert with strong skills in treatment room organization, customer service, and skincare consultations. Proven ability to foster client relationships and deliver tailored skincare solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
Self
Reno
09.2016 - Current
- Provided personalized skincare consultations to clients based on individual needs.
- Maintained cleanliness and organization of workstations and treatment rooms daily.
- Educated clients about skincare routines and product recommendations for home care.
- Developed strong client relationships through exceptional customer service and follow-ups.
- Stayed updated on industry trends and new treatments to enhance service offerings.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Maintained cleanliness of treatment room and equipment between appointments.
- Set up patient rooms and sterilized equipment.
- Provided excellent customer service and skincare treatments to clients.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Meticulously maintained spa appearance and cleanliness.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Educated clients on skin care procedures and products.
- Attended continuing education courses related to esthetics industry advancements.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Greeted clients upon arrival to spa and provided information about services offered.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Recommended home care regimen for desired results.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Recommended additional treatments or products based on individual customer needs.
- Assisted in the development of customized skin care regimens for clients.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Developed a thorough understanding of available services by participating in training sessions.
- Learned new techniques and complete chemical peel processes.
- Tested products on clients to determine best results and provide product recommendations.
- Responded to customer inquiries by phone, email, and in person.
- Operated cash registers to receive payments from patrons.
- Updated and maintained customer information records and beauty services provided.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Bleached, dyed or tinted hair using applicator or brush.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
Education
Esthetcian - Aesthetician
Redken International Academy of Style
Reno08-2022
High School Diploma -
Wooster High School
Reno06-2012
Skills
- Treatment room organization
- Skincare consultations
- Chemical peel processes
- Sanitation compliance
- Product recommendations
- Customer relationship management
Certification
- 2022 Aesthetcan A-107181
Timeline
Owner
Self
09.2016 - Current
Esthetcian - Aesthetician
Redken International Academy of Style
High School Diploma -
Wooster High School