Summary
Overview
Work History
Education
Skills
perdominate work out schedule
Languages
Timeline
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Miranda Baumann

The Colony,Texas

Summary

An ambitious being who aspires to grow in any environment she is put into. There is never a limitation to improvement when learning new things in a workspace. Approachable coworker with extensive experience in communication and organization in any work position. Detail-oriented team player with the ability to multitask multiple projects simultaneously in pressured moments.

Overall, a generous, dependable, and hard-working college student ready to aspire in life.

Overview

3
3
years of professional experience

Work History

Lead Hostess

Quartino Ristorante
06.2023 - Current
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
  • Patience is practiced constantly in a restaurant environment.
  • Enhanced guest experience by efficiently managing reservations and seating arrangements.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Closing chores are done precisely and checked by managers upon closing the host stand.
  • I food ran for the company for about 4 months during my employment.

Guest Services Receptionist

TopGolf
08.2022 - 05.2023
  • Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds.
  • Streamlined check-in and check-out processes for improved guest experience and increased positive reviews.
  • Managed all reservations and waitlist accommodations.
  • Help Families with visual instructions to learn how to play Golf at TopGolf.
  • Normally Guest Services had to help food run around TopGolf.
  • In my personal experience, I helped the kitchen manager manage the expo and give instructions to other food runners to deliver food to the tables.

Carhop Server

Sonic
01.2022 - 07.2022
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • When taking food orders concentration and critical thinking are incorporated to better recall orders that are given through the headset.
  • Memorized orders and maintained accuracy in high-traffic times.
  • Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
  • Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.

Restaurant Hostess

Parry's Pizzeria &Taphouse
12.2021 - 05.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • During Shifts if help was needed bussing or food running I would step up and work with other positions for the restaurant to flow.

Event Caterer

Dallas Palms
06.2021 - 12.2021
  • Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
  • Maintained strict hygiene standards throughout the entire event catering process.
  • Developed strong relationships with clients through consistent communication before, during, and after their events.
  • Ensured safety compliance by following industry regulations and guidelines at all times during event preparations.
  • Demanding hours of Decorating early in the day, catering the following party, and cleaning event rooms after the party, all on the same day.
  • Dishwashing was a necessary position we performed during parties.
  • Reasoning with guests about serving food and alcohol and the quantities permitted.
  • Our very best voice is always presented when speaking to customers.

Education

Associate of Science - Psychology

Collin Community College
Frisco, TX
05.2027

Skills

  • Exceptional communication
  • Phone Etiquette
  • Food safety awareness
  • Team Management
  • Staff Training
  • Reservation Management
  • Floor planning
  • Performance Improvement
  • Cleaning and sanitation
  • Greeting guests
  • Effective Multitasking
  • Customer service expertise
  • Patience Improvement
  • Reliability
  • time management

perdominate work out schedule

I have been working out with my trainer for over a year and a half. I usually have 5 sessions a week for one hour.

Languages

Spanish
Native or Bilingual

Timeline

Lead Hostess

Quartino Ristorante
06.2023 - Current

Guest Services Receptionist

TopGolf
08.2022 - 05.2023

Carhop Server

Sonic
01.2022 - 07.2022

Restaurant Hostess

Parry's Pizzeria &Taphouse
12.2021 - 05.2022

Event Caterer

Dallas Palms
06.2021 - 12.2021

Associate of Science - Psychology

Collin Community College

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Miranda Baumann