Summary
Overview
Work History
Education
Skills
Potential Career Path
Interests
Work Availability
Timeline
Generic
Miranda Beck

Miranda Beck

Midway City

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level crisis call specialist position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Report Writer

Titan Professional Services
07.2024 - 10.2024
  • Enhanced report quality by conducting thorough research and data analysis.
  • Collaborated with cross-functional teams to gather relevant data, ensuring comprehensive and accurate reports.
  • Played an integral role in driving business growth by supplying timely and accurate metrics-based insights via detailed reports.
  • Maintained strict adherence to deadlines, successfully delivering reports on time without compromising quality.
  • Delivered customized reports tailored to specific client needs, ensuring satisfaction and fostering long-term relationships.
  • Improved readability of reports by employing strong writing skills and attention to detail in editing content.

Health and Beauty Associate

Walmart
02.2024 - 07.2024
  • Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
  • Increased average transaction value by suggesting complementary products during checkout process.
  • Participated in ongoing training sessions to stay current with industry trends, products, and best practices.
  • Developed strong relationships with clients by offering exceptional customer service, leading to repeat business and referrals.
  • Maintained a clean, organized, and visually appealing store environment to attract customers and promote sales.
  • Provided excellent after-sales support by promptly addressing client concerns or inquiries about purchased items.
  • Handled cash transactions accurately while adhering to company policies and procedures for financial management.
  • Mentored new hires by sharing best practices for achieving sales goals, enhancing their productivity from the onset.
  • Demonstrated extensive knowledge of diverse cosmetic brands to effectively serve a wide range of customer preferences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Cashier

Burlington
11.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Surveillance Investigator 1

Remington Park Racing Casino
01.2023 - 03.2023
  • Conducted stationary surveillance using cameras and a two way radio to catch subjects of jackpot fraud and soliciting investigations.
  • Documented detailed reports of investigative findings, ensuring accurate representation of facts for clients or legal proceedings.
  • Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
  • Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
  • Reviewed video surveillance footage.
  • Reviewed live and archived video surveillance footage for investigative purposes.
  • Identified illegal activities and alerted floor security personnel to address concerns.
  • Observed casino or casino hotel operations for cheating or theft by employees or patrons using audio and video equipment.
  • Monitored gambling activities for compliance with state and local regulations.
  • Verified compliance with internal policies during monetary transportation activities.
  • Used electronic surveillance cameras to watch tables and other gambling activities on gaming floor, tracking suspicious activities and documenting identified violations.
  • Maintained log of surveillance operations, noting discrepancies or suspicious activity.
  • Oversaw floor agents during interactions with customers.
  • Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.

Dietary Aide

Sudexo
11.2022 - 01.2023
  • Utilized dietary management software to track patient meal plans and dietary restrictions.
  • Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
  • Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
  • Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.

Good 4 U Crew

Natural Grocers
12.2021 - 12.2022
  • Worked front counter, and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Rehab Nurse Technician

Valir Rehabilitation Hospital
06.2021 - 09.2021
  • Safeguarded patient well-being by promptly addressing concerns and reporting changes in condition to medical staff.
  • Utilized electronic health records systems proficiently for efficient documentation and information sharing among team members.
  • Provided hands-on assistance during physical therapy sessions as needed, supporting therapists in achieving desired outcomes.
  • Maintained accurate documentation of patient progress, ensuring continuity of care throughout the rehabilitation process.
  • Demonstrated compassionate patient-centered care while maintaining professional boundaries during challenging situations.
  • Contributed to a positive rehab environment by fostering strong relationships with colleagues and patients alike.
  • Provided emotional support to patients and families, easing the challenges of rehabilitation processes.
  • Delivered high-quality patient care, adhering to facility standards and nursing best practices.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Streamlined workflow efficiency by organizing supplies and maintaining a clean, safe work area for both staff and patients.
  • Participated in continuous professional development opportunities to stay current on evidence-based rehab nursing practices.
  • Educated patients on self-care techniques, promoting long-term health and reducing likelihood of readmission.

Cashier

Home Depot
05.2018 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.

Electronic Sales Associate

Walmart
11.2013 - 08.2017
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Education

No Degree - Pre Nursing

University of Central Oklahoma
Edmond, OK

Bachelor of Arts - Journalism And Mass Communication

University of Oklahoma
Norman, OK
12-2020

Skills

  • Data collection methods
  • Report formatting expertise
  • Time management mastery
  • Professionalism and integrity
  • Continuous learning attitude
  • Microsoft office suite proficiency
  • Strong analytical skills
  • Confidentiality and discretion
  • Ethical reporting practices
  • Active listening
  • Complex Problem-solving

Potential Career Path

I am very much looking forward to learning and utilizing crisis intervention strategies in order to assist others in seeking mental health care when faced with a crisis situation. eventually in the far future I would like the opportunity to become a Psychiatrist. until then i would like to have a stable career and be able to have the potential to move up in a company.

Interests

  • Regularly practice mindfulness and meditation for overall wellness
  • Mindfulness Practices
  • Yoga
  • Psychology
  • Medical School - Psychiatry
  • Crisis Intervention
  • Promoting Good Mental Health
  • Crisis Counseling
  • Medicine

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Report Writer

Titan Professional Services
07.2024 - 10.2024

Health and Beauty Associate

Walmart
02.2024 - 07.2024

Cashier

Burlington
11.2023 - 02.2024

Surveillance Investigator 1

Remington Park Racing Casino
01.2023 - 03.2023

Dietary Aide

Sudexo
11.2022 - 01.2023

Good 4 U Crew

Natural Grocers
12.2021 - 12.2022

Rehab Nurse Technician

Valir Rehabilitation Hospital
06.2021 - 09.2021

Cashier

Home Depot
05.2018 - 06.2021

Electronic Sales Associate

Walmart
11.2013 - 08.2017

No Degree - Pre Nursing

University of Central Oklahoma

Bachelor of Arts - Journalism And Mass Communication

University of Oklahoma

Similar Profiles

CREATE PROFILE
Miranda Beck