Miranda Benavides
Seattle,WA
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged heavy lifting and exceptional customer service skills at FedEx to significantly reduce package damage rates. Demonstrated reliability and adaptability, excelling in fast-paced environments and improving team efficiency at Carters Oshkosh.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Dicks Sporting Goods
04.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate/CSL
Carters Oshkosh
10.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Coordinated schedules, assignments, and daily tasks for team members, optimizing resource utilization.
Education
Evergreen High School
WA06.2014
Skills
- Heavy Lifting
- Adaptable to change
- Workplace Cleanliness
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Cash Handling
- Customer Complaint Resolution
- Guest Services
Timeline
Cashier
Dicks Sporting Goods
04.2022 - 08.2022
Sales Associate/CSL
Carters Oshkosh
10.2019 - 03.2020
Package Handler
FedEx
Evergreen High School