Miranda Bencomo
Mountainair,NM
Summary
Dynamic and results-driven professional with strong leadership skills, honed as a Waitress Supervisor at The Old Mill. Expert in conflict resolution and task delegation, ensuring operational excellence and customer satisfaction. Proven ability to train staff and maintain high service standards while adapting to fast-paced environments.
Developed skills in team leadership and customer service within bustling restaurant environment. Demonstrates effective communication and conflict resolution abilities, ensuring smooth operations. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Waitress Supervisor
The Old Mill
07.2020 - 01.2024
- Resolved customer complaints
- Conducted regular cleanliness inspections to uphold health and safety regulations.
- Ensured compliance with all restaurant policies and procedures to maintain operational integrity.
- Delegated tasks effectively to optimize workflow during busy service periods.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
General Labor Worker
Agawa Green House
06.2022 - 08.2022
- Assisted in packing and labeling products for shipment, ensuring accuracy and compliance with company standards.
- Executed material handling tasks including loading and unloading supplies for optimal inventory management.
- Participated in daily quality control checks to maintain product standards and identify defects early.
- Operated various equipment safely and efficiently to facilitate smooth workflow in greenhouse operations.
- Adapted quickly to changing priorities and tasks, ensuring flexibility in a fast-paced environment.
- Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
Education
High School Diploma -
Estancia
Estancia, NM05-2023
Skills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Waiting tables
- Strong leadership
- Food and beverage service
- Conflict resolution
- Greeting and seating guests
- Worker training
- Cash handling
- Opening and closing procedures
- Team collaboration
- Supply ordering
- Supplies purchasing
- Service training
- Equipment inspection
- Teamwork
- Problem-solving
- Excellent communication
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
Timeline
General Labor Worker
Agawa Green House
06.2022 - 08.2022
Waitress Supervisor
The Old Mill
07.2020 - 01.2024
High School Diploma -
Estancia