Miranda Bethea

Charleston,SC

Summary

Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and blood sampling. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.

Overview

years of professional experience

Certification

Work History

Patient Care Technician

Medical University Of South Carolina

Charleston, SC

06.2024 - Current

Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Collaborated with interdisciplinary teams to provide comprehensive care services.
Participated in quality improvement activities within the department.
Collected specimens such as urine samples for testing purposes according to established protocols.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Instructed new employees on proper techniques of performing daily tasks.
Helped create a safe environment by following infection control policies.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Educated patients on basic health-related topics such as nutrition, hygiene habits.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Answered patient call signals and signal lights to determine patients' needs.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Responded quickly in emergency situations by providing appropriate first aid measures.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Collected specimens from patients for laboratory testing purposes.
Notified senior staff of patient emergencies to optimize outcomes.
Provided physical support to assist patients with bathing, dressing and toileting.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Prepared patient chart for admission and compiled appropriate paperwork.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Managed multiple tasks simultaneously while maintaining attention to detail.
Provided emotional support to patients and their families during difficult times.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Ensured that all medical equipment was properly maintained and sterilized.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Planned and served meals and snacks to patients according to prescribed diets.
Kept instruments and equipment clean and sanitized.
Provided direct patient care and assistance to healthcare team members.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Provided emotional support for patients and families during difficult times.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assisted patients with activities of daily living, including bathing, dressing and grooming.
Conducted safety rounds regularly to ensure safe environment for patients.
Supplied, collected and emptied patient bedpans on frequent basis.
Recorded patient conditions and vital signs before and after medical operations.
Turned and repositioned bedridden patients to prevent bedsores.
Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Responded to bell or light signal calls to assist patients with needs.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Shaved and draped patients to prepare for surgery, treatment or examination.
Restocked unit frequently with necessary medical supplies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Assisted with patient admissions, discharges and transfers.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Operated equipment and machinery according to safety guidelines.

Waitress

Charcoal Grill Restaurant

Dillon, SC

03.2015 - 02.2023

Informed customers of daily specials and signature menu items.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Bussed tables as needed during peak hours.
Provided accurate change for cash transactions using a cash register system.
Responded to ad hoc cleaning duties at end of shift.
Served food and beverages to patrons and confirmed complete orders.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Replenished beverages when necessary.
Maintained a clean work station by restocking supplies, wiping down counters.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Filled condiments and napkin containers during slack periods.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Greeted customers and provided menus.
Assisted other wait staff members in times of heavy customer traffic.
Checked back with customers throughout meal service to ensure satisfaction.
Participated in team meetings to discuss new menu items or changes in policy.
Explained menu items, describing ingredients and cooking methods upon request.
Trained new employees to perform duties.
Prepared checks accurately and processed payments promptly.
Provided excellent customer service by addressing any complaints or concerns promptly.
Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Processed payments accurately using cash registers or POS systems.
Prepared checks, itemizing total meal costs and taxes.
Presented food and beverages to guests at tables.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Enforced safety guidelines for employees and patrons of the restaurant.
Developed positive relationships with regular customers through friendly conversation.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Communicated daily specials to customers.
Greeted customers, answered questions and recommended specials to increase profits.
Set up tables in between patrons to reduce wait times.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Stocked service areas with supplies during slow periods.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Answered questions about menu items, ingredients, and pricing.
Took orders for food and drinks and delivered them to guests.
Performed basic math calculations when computing bills for customers' meals.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed inventory and supplies to ensure materials were available when needed.
Assisted with customer requests and answered questions to improve satisfaction.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked effectively in team environments to make the workplace more productive.
Achieved cost-savings by developing functional solutions to problems.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Associate of Science - Health Information Management

Blue Cliff College

Alexandria, Lousiana

08-2018

Associate of Arts - Nursing

Trident Technical College