Miranda Bolinger
Roseville
Summary
Emergency medical technician with expertise in patient stabilization, critical thinking, and electronic records management. Proven track record in facilitating seamless patient handoffs and enhancing communication within healthcare environments to ensure optimal care delivery.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
EMT-Basic
MedStar Mobile Healthcare
Clinton Township
05.2023 - Current
- Provided emergency medical care to patients in pre-hospital settings.
- Assessed emergency situations to prioritize and deliver critical medical care to patients.
- Assessed emergency situations, prioritized medical care, and rendered direct patient stabilization.
- Collaborated with healthcare teams to ensure seamless patient handoffs and enhance communication.
- Documented patient information and treatments in electronic records to maintain accurate medical history.
- Conducted safety checks on equipment and supplies prior to each shift.
- Calmed patients by explaining procedures clearly and maintaining composure.
Medical Receptionist
Eastside Gynecology
Roseville
09.2021 - 05.2023
- Checked patients in and out for appointments, collecting co-payments to ensure accurate billing.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments and managed daily clinic calendars.
- Verified patient information and updated medical records accurately.
- Assisted patients with inquiries and provided information on services offered.
- Managed incoming calls, directing them to appropriate staff to enhance communication flow.
- Collaborated with medical staff to ensure efficient patient flow during visits.
- Utilized electronic health record systems to document patient interactions promptly.
- Checked insurance coverage for appointments and gathered co-payments.
- Prepared charts for new patients, verifying completion of all necessary forms for efficient onboarding.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Protected patients by observing strict HIPAA guidelines.
Shift Supervisor
Pet Supplies Plus
Saint Clair Shores
05.2021 - 09.2021
- Supervised daily operations, ensuring team performance standards were consistently met.
- Trained and mentored new employees on customer service and product knowledge.
- Resolved customer inquiries and complaints, enhancing shopping experiences.
- Assigned tasks based on strengths and skills to maximize efficiency.
- Implemented merchandising strategies to optimize product displays and accessibility.
- Managed inventory through regular stock assessments for accuracy.
- Monitored compliance with safety protocols and company policies.
- Communicated job duties expectations clearly to team members.
Crew Member
Pet Supplies Plus
Saint Clair Shores
06.2019 - 05.2021
- Created welcoming atmosphere for guests through exceptional customer service.
- Ensured cleanliness and organization of store displays to enhance customer experience.
- Provided in-depth product knowledge on pet care and nutrition to assist customers.
- Collaborated with team members for efficient and prompt fulfillment of customer orders.
- Executed cashier duties, including accurate order taking and payment processing.
- Completed opening and closing tasks, focusing on workstation setup and surface cleaning.
- Maintained product organization to improve store presentation and accessibility.
Education
High School Diploma -
Roseville High School
Roseville, MI05-2021
Skills
- Emergency care and patient assessment
- Clinical documentation and electronic records
- Equipment safety checks
- Medical terminology expertise
- Critical thinking skills
- Multitasking and organization
- Team collaboration
Certification
Emergency Medical Technician - State of Michigan 2023
Timeline
EMT-Basic
MedStar Mobile Healthcare
05.2023 - Current
Medical Receptionist
Eastside Gynecology
09.2021 - 05.2023
Shift Supervisor
Pet Supplies Plus
05.2021 - 09.2021
Crew Member
Pet Supplies Plus
06.2019 - 05.2021
High School Diploma -
Roseville High School