Miranda Bozeman
Parkersburg,WV
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Firewatch Officer
Richard Construction, Inc.
Port Arthur, TX20
03.2022 - 02.2024
- Conducted daily inspections of fire suppression systems and equipment to ensure proper functioning.
- Monitored fire alarms and emergency warning systems to detect any irregularities or malfunctions.
- Prepared detailed reports documenting each incident investigated or responded to.
- Developed seasoned fire safety plan and made appropriate changes to it in regards to weather, job site location and other conditions.
- Helped keep machinery functioning properly with regular inspections and maintenance.
- Observed strict safety protocols to maintain personal and coworker safety.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Conducted fire drills at schools and businesses.
- Kept watchful eye on perimeter areas using closed-circuit cameras and binoculars whenever necessary.
Office Cleaner
Shaw Industries
Andalusia, AL
02.2020 - 07.2022
- Swept and mopped floors throughout the office building.
- Vacuumed carpets in all areas of the office.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Emptied trash cans into larger containers for disposal.
- Maintained janitorial closets in an organized manner.
- Transported waste materials to designated collection points.
- Replenished paper towels and toilet tissue as needed.
- Mixed cleaning solutions according to instructions provided by supervisor.
- Checked safety equipment such as fire extinguishers and smoke alarms on a regular basis.
- Notified supervisor if additional supplies were needed for upcoming shifts.
- Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
- Maintained and sanitized break room and kitchen appliances.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Optometrist Assistance
Terrezza Optical
Milton, FL
12.2014 - 05.2020
- Assisted optometrists in examining patients, including providing preliminary patient screenings and taking patient medical histories.
- Measured patients' visual acuity, depth perception, color vision, peripheral vision and eye muscle coordination.
- Reviewed patient charts prior to examinations to ensure accuracy of information.
- Cleaned and sterilized instruments used during exams or procedures according to established protocols.
- Greeted patients upon arrival at the office and provided them with the necessary forms to complete their visit.
- Maintained a clean work environment by wiping down equipment between uses, disposing of biohazardous materials in accordance with safety standards.
- Communicated effectively with optometrists regarding patient needs or concerns.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Positioned patients properly during examination or treatment for comfort and safety.
Waitress Supervisor
Shrimp Basket
FOley, AL
10.2010 - 11.2013
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Resolved customer complaints in a timely manner with professionalism.
- Created daily shift schedules for waitstaff according to business needs.
- Maintained accurate records of sales transactions and inventory levels.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
- Analyzed financial reports such as sales data and labor costs for management review.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
- Assisted bartenders when needed during peak hours or when short staffed.
- Monitored cash register operations during shifts for accuracy of transactions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Mortgage Loan Specialist
Reverse Mortgage Loans
Foley, AL
02.2010 - 09.2013
- Assessed loan applications to determine borrower eligibility and compliance with bank policy.
- Processed mortgage loan documents such as credit reports, appraisals, title documents.
- Analyzed financial information to assess customer's ability to repay debt obligations according to established criteria.
- Researched discrepancies in account information or discrepancies between application data and supporting documentation.
- Evaluated credit worthiness by analyzing financial statements, income tax returns, credit histories and other pertinent information.
- Prepared detailed reports summarizing current loan activity for management review.
- Attended industry events and seminars to remain up-to-date on changes in the mortgage industry.
- Gathered client debt, credit and income information to determine loan eligibility.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Helped clients fill out loan applications and find ideal loan options.
- Informed customers of application deadlines, approvals and denials.
- Submitted applications to credit analysts.
- Analyzed new markets and developed referral networks to locate new loan prospects.
- Updated client account information and records in company databases.
CNA
Diversicare
Foley, AL
07.2005 - 01.2007
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Collected specimens from patients for laboratory testing purposes.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Turned and repositioned bedridden patients to prevent bedsores.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered patient call signals and signal lights to determine patients' needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Helped residents walk with or without self-help devices
Sales Associate
Tommy Hilfiger
Foley, AL
03.2003 - 09.2005
- Provided excellent customer service by responding to customer inquiries and complaints in a timely manner.
- Generated sales reports to track daily, weekly, and monthly performance metrics.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Implemented promotional campaigns to drive store traffic and increase sales.
- Assisted in training new staff members on company policies and procedures related to sales operations.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Cross-sold products to boost overall sales purchases.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO11-2026
Skills
- Sales Development
- Promotional support
- Inventory Control
- Order Processing
- Customer Service
Timeline
Firewatch Officer
Richard Construction, Inc.
03.2022 - 02.2024
Office Cleaner
Shaw Industries
02.2020 - 07.2022
Optometrist Assistance
Terrezza Optical
12.2014 - 05.2020
Waitress Supervisor
Shrimp Basket
10.2010 - 11.2013
Mortgage Loan Specialist
Reverse Mortgage Loans
02.2010 - 09.2013
CNA
Diversicare
07.2005 - 01.2007
Sales Associate
Tommy Hilfiger
03.2003 - 09.2005
Bachelor of Science - Criminal Justice
Colorado Technical University
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
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