Miranda Brautigam
Baltic,CT
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Portrait Artist
Self-employeed
05.2025 - Current
- Collaborated with clients to understand their vision and preferences, ensuring the final product aligned with their desired outcome.
- Implemented creative solutions for challenging portrait requests or working within budget constraints while still delivering exceptional results.
- Cultivated relationships with customers, which resulted in repeat business, and referrals.
Relationship Banker Sales Program
M&T Bank
10.2024 - 06.2025
- Played key role in developing mentorship program for new Relationship Bankers, improving team performance.
- Optimized staff productivity through effective scheduling, task delegation, and performance monitoring.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Developed strong rapport with local businesses, positioning the bank as a preferred partner for commercial banking services.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Analyzed branch performance metrics to identify areas for improvement and drive operational efficiency.
Banker II/Senior Universal Banker
Peoples United Bank/M&T Bank
12.2007 - 10.2024
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Mentored junior bankers, enhancing their skills in customer service and financial analysis for career progression.
- Processed loan applications efficiently, leading to higher rate of successful approvals and customer satisfaction.
- Managed high-value business accounts, ensuring personalized service that resulted in maintained balances and satisfied clients.
- Led employee training sessions on product offerings and regulatory changes, ensuring all team members remained current on industry developments.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
Education
High School Diploma -
Parish Hill High School
Chaplin, CTSkills
- Active listening
- Adaptability and flexibility
- Client relationship management
- Attention to detail
- Staff coaching and development
- Client acquisition
- Innovative problem-solving
- Microsoft Office Suite
- Presentation
- Patience and persistence
- Self motivation
- Continuous improvement
Awards
2024 Sales Excellence for achieving over 120% of goals in all categories
Licenses
Notary
NMLS
Wildlife Rehabilitation - certification in progress
Timeline
Portrait Artist
Self-employeed
05.2025 - Current
Relationship Banker Sales Program
M&T Bank
10.2024 - 06.2025
Banker II/Senior Universal Banker
Peoples United Bank/M&T Bank
12.2007 - 10.2024
High School Diploma -
Parish Hill High School