Miranda Brooks
Molino
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
9
9
years of professional experience
Work History
Mortgage Operations Support Assistant
TekSystem/Navy Federal Credit Union
08.2023 - Current
- Worked with loan officers, processors and members to create application profile in system and review key information.
- Adapted quickly to multiple roles in need of the department including Order Outs, Outbound Mail, Inbound Mail.
- Remained a consistent team leader who is highly approachable and respected by peers and any supervisors.
- Prioritized workload to ensure all tasks are completed as soon as possible to keep the department within Service Level Agreements (SLA) and out field partners satisfied with a quick turnaround time.
- Maintained professional communication with 3rd party vendors in order to get documentation returned in a timely manner to ensure members met their closing date.
Office Manager
Brooks Family Construction Services LLC
01.2019 - 09.2023
- Office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Prepare vendor invoices and processed incoming payments.
- Manage invoices for services performed.
- Process invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Reconcile bank accounts to verify accuracy of cash records.
- Manage and responded to correspondence and inquiries from customers and vendors.
- Handle day-to-day accounting.
- Reconcile company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Process invoices and documents with consistent on-time delivery.
- Track financial progress by creating quarterly and yearly balance sheets.
- Input financial data and produced reports using Quickbooks.
- Prepare and email invoices to customers, process payments, and document account updates.
- Submit cash and check deposits and generate cash receipts to record money received.
- Safeguard documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Review accounts on monthly basis to assess aging and pursue collection of funds.
Office Manager
Amerson Roofing, Inc.
06.2015 - 12.2018
- Reported to senior management on organizational performance and progress toward goals.
- Managed office operations while scheduling appointments for department managers.
- Managed accounting operations, account reporting and reconciliations.
- Received, recorded, and banked cash and checks.
- Reconciled records of bank transactions.
- Maintained confidential information.
- Accounts receivable and accounts payable.
- Prepared bid proposals, contracts for jobs.
Education
High School Diploma -
Ernest Ward High School
Walnut Hill, FL05.1988
Skills
- Coaching and Training
- Cash Flow and Reconciliation
- Report Preparation and Analysis
- Administration and Operations
- Handling Complaints
- Excellent Multitasking Abilities
- Profit and Loss Statements
- Account Reconciliation
- GL Reconciliation
- Credit and Collections
- Human Resources
Timeline
Mortgage Operations Support Assistant
TekSystem/Navy Federal Credit Union
08.2023 - Current
Office Manager
Brooks Family Construction Services LLC
01.2019 - 09.2023
Office Manager
Amerson Roofing, Inc.
06.2015 - 12.2018
High School Diploma -
Ernest Ward High School
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