Summary
Overview
Work History
Education
Skills
References
Timeline
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Miranda Buckley

New Orleans,LA

Summary

Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Demonstrated history of working in the marketing and advertising industry. Skilled in quality assurance, business procedures, Microsoft programs, compliance, social media marketing, and high volume workloads.

Overview

7
7
years of professional experience

Work History

Quality Control Manager

X Factor Advertising
05.2018 - 01.2024
  • Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
  • Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
  • Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
  • Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
  • Established systems for tracking non-conformances, facilitating quick resolution and preventing future occurrences.
  • Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
  • Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
  • Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.

General Manager

Tres Jolie Boutique
09.2016 - 04.2018
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed store inventory effectively to maintain optimal stock levels and minimize shrinkage.
  • Created an engaging social media presence for the boutique, attracting new clientele via targeted marketing campaigns.
  • Completed thorough opening and closing functions to maintain daily operation.

Education

Psychology

Southeastern Louisiana University
Hammond, LA

Pharmacy Technician

Unitech Training Academy
Lake Charles

Marketing

Sowela Technical Community College
Lake Charles, LA

Skills

  • Quality Processes
  • Compliance Understanding
  • Corrective Actions
  • Documentation Control
  • Time Management
  • Effective Communication
  • Training Development
  • Process Improvement
  • Team Collaboration
  • Employee Training
  • Business Administration
  • Management

References

References available upon request.

Timeline

Quality Control Manager

X Factor Advertising
05.2018 - 01.2024

General Manager

Tres Jolie Boutique
09.2016 - 04.2018

Psychology

Southeastern Louisiana University

Pharmacy Technician

Unitech Training Academy

Marketing

Sowela Technical Community College

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Miranda Buckley