Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Miranda Butler

Summary

Encouraging coworker and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

1
1
Certification

Work History

Server

Estelle
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Pastry Lead

Restaurant Alma
  • Assisted in developing seasonal pastries and desserts
  • Trained and mentored team of apprentice bakers to maintain product quality and restaurant reputation.
  • Pastry lamination to fulfill weekly pars
  • Mixed, proofed, shaped and baked dough for baguettes, sour dough, and other breads.

Server

Francis
  • Set positive tone for entire dining experience as first point of contact for incoming guests
  • Bussed and reset tables to keep dining room and work areas clean
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Served food and beverages promptly with focused attention to customer needs

Manager

Cosmic Bean Dispensary
  • Hiring and training a medium sized staff to offer well crafted drinks and offer excellent customer service
  • Scheduling and ensuring all shifts are adequately staffed throughout the week
  • Finding wholesalers and working closely with other local businesses to provide authentically local products across the board
  • Starting and building a brand new small business in the Dinkytown area to provide a fresh new take on coffee

Assistant Manager

Hideaway
  • Key holder and project leader; delegated tasks effectively to my team
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Efficiently received orders from the warehouse; quickly pricing and displaying new products.

Pastry Lead

Surly Brewing
  • Successfully executing recipes in a timely and efficient manner
  • Frequent multitasking, with several recipes being made at once; exemplary time management skills
  • Assisted in development of new recipes for each new menu; seasonal recipes as well
  • Ability to work in an extremely fast paced environment for long periods of time without dropping quality of each dessert

Assistant Manager

Mellow Yellow
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Buying/Trading vinyl to ensure a new selection on a regular basis

Education

Bachelor of Arts - Anthropology

University of Minnesota
Minneapolis

Skills

  • Excellent Customer Service
  • Social Media Marketing
  • Excel/Word proficiency
  • Project Management Abilities
  • Relationship Management
  • Operations Management

Certification

  • Food and beverage safety
  • CPR & First Aid

Timeline

Server

Estelle

Pastry Lead

Restaurant Alma

Server

Francis

Manager

Cosmic Bean Dispensary

Assistant Manager

Hideaway

Pastry Lead

Surly Brewing

Assistant Manager

Mellow Yellow

Bachelor of Arts - Anthropology

University of Minnesota

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Miranda Butler