Miranda Butler
Indianapolis,IN
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level housekeeping position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Housekeeper Supervisor
InTown Suites
Indianapolis, IN
09.2020 - 12.2023
- Managed housekeeping staff by recruiting, selecting and training employees; assigning and scheduling work; appraising performance; rewarding and disciplining employees.
- Conducted regular inspections of guest rooms, public areas and back-of-house areas for cleanliness, tidiness and safety standards.
- Provided guidance on proper use of chemicals for cleaning purposes.
- Inspected vacant rooms to ensure that they meet established standards prior to being rented out again.
- Reviewed inventories of supplies such as linens and amenities regularly and placed orders when necessary.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Reception Manager
Stripes Lawncare
Indianapolis, IN
03.2000 - 10.2019
- Maintained accurate records of all incoming calls, messages and visitor logs.
- Monitored inventory levels of office supplies and placed orders as needed.
- Created effective schedules to ensure adequate coverage at the front desk during peak times.
- Organized meetings with clients and ensured their comfort while waiting for appointments.
- Ensured all office equipment was functioning properly and arranged repairs if necessary.
- Resolved customer complaints in a timely manner to maintain high quality customer service standards.
- Updated information on the company's website about available services and products.
- Processed payments from customers in accordance with established policies.
- Scheduled appointments for customers according to their needs.
- Ensured that all relevant documents were filed correctly in an organized system.
- Performed administrative tasks such as copying, faxing or scanning documents.
- Organized and maintained documents, files and records.
Education
High School Diploma -
Eureka High School
Eureka, Missouri06-1999
Skills
- Strong leadership
- Scheduling expertise
- Employee evaluations
- Staff evaluations
- Cleaning practices
- Department coordination
Timeline
Housekeeper Supervisor
InTown Suites
09.2020 - 12.2023
Reception Manager
Stripes Lawncare
03.2000 - 10.2019
High School Diploma -
Eureka High School
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