Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
ARC GLOW
04.2021 - Current
Administered medication as directed by physician, for up to 6 clients at a time.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Sales Associate
Dollar General
06.2018 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining high levels of customer satisfaction.
Neighborhood Assistant
Livingston County CNR
08.2020 - 04.2021
Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Work Study
Communications Department, College At Brockport
09.2018 - 12.2019
As an Office Assistant;
Completed clerical tasks such as filing, copying, and distributing mail.
Created digital copies of handwritten meeting notes.
As a Computer Lab Attendant;
Assisted students with software troubleshooting, ensuring seamless use of various applications and tools.
Coordinated with IT department to resolve complex technical issues, maintaining minimal downtime for users in the lab.
Provided instruction to all lab users on proper use of all equipment.
Supported all computer lab operations.
As an Equipment Cage Worker
Minimized loss from theft or damage by implementing strict security measures around the storage area housing valuable cage equipment items.
Maintained detailed records of all transactions, ensuring accurate tracking of inventory levels and financial data related to cage equipment management.
Enhanced employee safety through regular inspections of cage equipment and identification of potential hazards.