Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Campbell

Dayton,OH

Summary

Encouraging manager and problem-solver. Talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and always looking for ways business can improve. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I believe the workplace runs 100% better when employees are happy and they enjoy having their manager around. I go out of my way to make things fun, teach someone something new everyday, and search for improvements that can be made to make employees, customers and business owners proud. I hope to be a positive influence everywhere I go.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Agave And Rye
04.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Server/Bartender

Agave And Rye
08.2020 - 04.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Traditional Tech

Community Tissue Services
01.2019 - 05.2020
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Applied critical thinking and research to address complex issues.
  • Inspected equipment to identify areas of wear or causes of malfunctions.

Server/Bartender

BJ's Restaurant & Brewhouse
03.2018 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Front Desk Receptionist

Dixie Dental And Denture Center
02.2016 - 05.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Education

HS Diploma -

Northridge High School
Dayton, OH
06.2014

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Task Delegation
  • Workload Management
  • Employee Scheduling
  • Sales Strategies
  • Collaborative team work

Timeline

Assistant Manager

Agave And Rye
04.2022 - Current

Server/Bartender

Agave And Rye
08.2020 - 04.2022

Traditional Tech

Community Tissue Services
01.2019 - 05.2020

Server/Bartender

BJ's Restaurant & Brewhouse
03.2018 - 03.2020

Front Desk Receptionist

Dixie Dental And Denture Center
02.2016 - 05.2018

HS Diploma -

Northridge High School

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Miranda Campbell