Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miranda Carr

Aliquippa,PA

Summary

Dynamic Scheduling Coordinator at Atc Healthcare Services with a strong work ethic and proven problem-solving skills. Enhanced workflow efficiency through effective schedule management and implementation of advanced software tools. Recognized for proactive communication and attention to detail, ensuring alignment across departments and optimizing appointment accuracy.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Atc Healthcare Services - Pennsylvania
09.2021 - Current
  • Assisted in coordinating schedules for staff and resources to optimize workflow efficiency.
  • Supported the implementation of scheduling software to enhance appointment management accuracy.
  • Managed communication between departments to ensure alignment on scheduling needs and changes.
  • Organized and maintained scheduling documentation for easy access and reference by team members.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Managed the onboarding of new employees, including
    processing paperwork, conducting orientations and
    providing information such as compensation, benefits and
    the opportunities for promotion.

Memory Care Director

Willows Senior Living
09.2019 - 09.2021
  • Led development and implementation of individualized care plans for residents with memory impairment.
  • Trained and mentored staff on best practices in memory care and resident engagement techniques.
  • Enhanced quality of life by coordinating therapeutic activities tailored to residents' cognitive abilities.
  • Collaborated with interdisciplinary teams to assess resident needs and adjust care strategies accordingly.
  • Managed compliance with state regulations and accreditation standards for memory care programs.
  • Established relationships with families, providing education and support regarding dementia-related challenges.
  • Conducted regular training sessions focused on safety protocols and emergency response procedures for staff.
  • Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
  • Collaborated with other departments to enhance inter-disciplinary care for residents, ultimately improving overall wellbeing.
  • Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.

Human Resources Manager

Synergy Home Care
01.2019 - 04.2020
  • Developed and implemented employee engagement initiatives to enhance workplace culture.
  • Streamlined recruitment processes, improving candidate sourcing and selection efficiency.
  • Led performance management programs, fostering employee development and accountability.
  • Managed compliance with labor laws and company policies, mitigating legal risks.
  • Collaborated with leadership to align HR strategies with organizational goals and objectives.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.

Certified Clinical Hemodialysis Technician

DCI
01.2018 - 06.2019
  • Administered hemodialysis treatments, ensuring patient safety and comfort throughout procedures.
  • Monitored vital signs and assessed patient responses to dialysis therapy for timely interventions.
  • Collaborated with healthcare team to develop individualized patient care plans and optimize treatment outcomes.
  • Trained and mentored junior technicians on best practices in hemodialysis techniques and equipment usage.
  • Assisted with clinical and operational procedures to
    improve patient health and minimize hospitalizations and
    missed treatments.
  • Obtained blood samples for lab analysis to complete
    physician orders.
  • Used clinical knowledge and judgment, patient reports,
    and assessment results to formulate list of medical
    conditions and concerns.
  • Educated members on disease process, medications, and
    positive lifestyle choices to improve wellbeing and overall
    health.

Certified Nursing Assistant

HCR Manor Care -Greentree
06.2016 - 01.2018
  • Provided compassionate patient care, ensuring comfort and safety in daily activities.
  • Recorded vitals to monitor patient condition.
  • Monitored vital signs, reporting changes to healthcare team promptly for intervention.
  • Cleaned patient rooms and changed bed linens to reduce
    fungi and bacteria buildup.
  • Bonded and worked with patients to encourage exercise
    and therapeutic activity participation.
  • Reviewed patient dietary restrictions, food allergies, and
    preferences to facilitate appropriate diet.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Certified Nursing Assistant

Asbury Heights
01.2013 - 06.2016
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored vital signs, reporting changes to healthcare team promptly for intervention.
  • Provided compassionate patient care, ensuring comfort and safety in daily activities.
  • Delivered high-quality care to 10-15 patients in a LTC facility.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Education

GED -

Commonwealth of Pennsylvania
Pennsylvania, PA
05-2017

Skills

  • Problem-solving
  • Strong work ethic
  • Verbal and written communication
  • Time management skills
  • Attention to detail
  • Schedule management
  • Scheduling proficiency
  • Effective multitasking
  • Employee supervision
  • Documentation and reporting
  • Patient engagement
  • Phone and email etiquette

Certification

Certified Nursing Assistant Certificate

Timeline

Scheduling Coordinator

Atc Healthcare Services - Pennsylvania
09.2021 - Current

Memory Care Director

Willows Senior Living
09.2019 - 09.2021

Human Resources Manager

Synergy Home Care
01.2019 - 04.2020

Certified Clinical Hemodialysis Technician

DCI
01.2018 - 06.2019

Certified Nursing Assistant

HCR Manor Care -Greentree
06.2016 - 01.2018

Certified Nursing Assistant

Asbury Heights
01.2013 - 06.2016

GED -

Commonwealth of Pennsylvania

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Miranda Carr