Miranda Collazo

• Demonstrated punctuality, attention to detail, and customer-focused service.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Tracked substitutions and informed customers of changes.
• Worked productively with customers to meet order requirements and service expectations.

• Enhanced delivery efficiency by optimizing routes and maintaining strict adherence to schedules.
• Maintained a clean and organized vehicle, ensuring a professional appearance while representing the courier service during pickups and deliveries.
• Facilitated clear communication with customers regarding estimated delivery times and any potential delays or issues that arose during transit.
• Negotiated traffic challenges effectively using alternative routes when necessary to maintain punctuality in deliveries consistently.
• Met or exceeded daily performance targets relating to timely pickups/drop-offs as well as the total number of completed deliveries.

•Assisted with setup of dining areas, ensuring proper arrangement of tables, linens, and serving stations.

• Provided exceptional dining service for guests at diverse events and venues.

• Served food and beverages professionally and promptly.

• Maintained cleanliness of dining and serving areas throughout events.

• Collaborated with staff and coordinators for seamless event execution.

• Adapted to various event sizes/styles and filled in for last-minute shifts.

• Helped with post-event breakdown and ensured all equipment was returned properly.

• Prepared specialty coffee drinks and poured draft beers, offering personalized recommendations.• Maintained a clean and organized bar and service area in line with health protocols.
• Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
• Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
• Prepared specialty coffee drinks and poured draft beers, offering personalized recommendations.• Maintained a clean and organized bar and service area in line with health protocols.

• Managed high-volume service during peak hours while maintaining efficiency and accuracy in order processing.

• Expertly prepared a variety of espresso-based beverages, adhering to precise recipes and presentation standards.

•Handled high-volume drink orders efficiently during peak hours.

• Expertly crafted espresso-based beverages with attention to quality and presentation.

• Maintained and cleaned espresso equipment daily; performed backflushing to ensure machine performance.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.

• Established authentic connections with residents and their families.
• Stayed attuned to Residents dietary needs and preferences and recommended menu options accordingly .

• Collaborated with team members during busy shifts for efficient workflow
• Bussed and reset tables to keep dining room and work areas clean.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.