Miranda Crasco-Kirk
Wolf Point,MT
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
15
15
years of professional experience
Work History
Business Owner
MC Nutrition
Wolfpoint, MT
06.2022 - Current
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Interviewed, trained and supervised employees.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Conferred with customers to understand needs and finalize purchase orders.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Resolved conflicts between employees or customers in a timely manner.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Conducted regular meetings with employees to review progress towards company goals.
- Managed inventory levels to meet customer demand while minimizing costs.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Wellness Coach
Herbalife Nutrition
Wolf Point, MT
06.2019 - Current
- Facilitated group workshops to teach participants about nutrition, physical activity, mindfulness and stress reduction techniques.
- Developed personalized nutrition plans tailored to the needs of each client.
- Designed interactive online programs to engage remote clients in healthy behaviors.
- Assessed progress towards goals and made recommendations for modifications in behavior or lifestyle accordingly.
- Provided one-on-one coaching sessions to help individuals reach their health objectives.
- Assisted clients with identifying and pursuing different health and wellness objectives.
- Coached clients through goal setting and provided ongoing support to ensure they stay motivated.
- Created content for newsletters, blogs or other platforms that inform readers about relevant topics in the field.
- Utilized technology tools like video conferencing software for virtual coaching sessions.
- Planned and led fitness classes incorporating various forms of exercise such as yoga, aerobics, weight training and stretching.
- Continued Training and Success Seminars to develop and implement better leadership skills to my organization in regards to sales and marketing.
- Mentor and Develop Business and Leadership skills with my team.
EMT
North Eastern Montana Health Services
WOLFPOINT, MT
11.2019 - 05.2020
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Performed basic life support, including CPR and airway management.
- Provided emotional support to patients and their families during medical emergencies.
- Provided emergency care at the scene of an accident or other medical incident.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Responded to 911 calls for assistance with medical emergencies.
- Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
- Assisted in the transport of patients from accident scenes to medical facilities.
- Communicated with dispatchers regarding updates on location, estimated time of arrival, and any special needs of the patient.
- Maintained equipment and supplies necessary for providing medical services in field settings.
- Ensured that all safety protocols were followed when responding to emergency situations.
- Collaborated with other healthcare providers such as paramedics and nurses.
- Conducted assessments of trauma victims using advanced assessment techniques.
- Operated ambulances safely under both normal and emergency conditions.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Interviewed patients to obtain medical history and details on current issues.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Calmed patients by carefully explaining each step and remaining composed.
CNA
North East Montana Health Care
Wolfpoint, MT
09.2017 - 11.2018
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assist in Live Birth and Delivery in OB Unit.
- Perform and Assist with Before and After Cares and Monitoring Mom and Baby.
- Assist in Trauma situations includijng procedures, monitoring, and recording.
Director Aaniiih Nakoda Anti-Drug Movement
Fort Belknap Indian Community Fort Belknap Agency
Harlem, MT
09.2015 - 09.2017
- Developed and implemented strategic plans to ensure organizational growth and development.
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Created a collaborative environment that fosters innovation and encourages employee engagement.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
- Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
- Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
- Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
- Maintained positive relationships with media outlets to increase visibility of organizational activities.
- Served as spokesperson at press conferences or interviews when needed.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
- Set organization direction and developed strategies and tactics to fulfill mission.
- Established strategic direction and goals to accomplish objectives.
- Promoted public awareness of mission through outreach, advocacy and online presence
- Developed and Implemented Peer Recovery Project for recovering addicts and their families.
- Developed and operated as a liaison for resource network for addiction services and their families.
- Developed and Coordinated Client and Community Addiction Support Groups.
- Acquired and Analyzed Real-Time Data for Project
- Developed a Final Closure Documents and Data for Project Closure.
Nutrition Educator
MSU-Extension
Harlem, MT
09.2014 - 09.2015
- Advised clients on how to read food labels accurately to make healthier choices.
- Participated in professional development activities related to nutrition education.
- Conducted group classes on healthy eating habits, food safety, and meal planning.
- Facilitated workshops on improving dietary intake and lifestyle choices.
- Educated clients on meal preparation and wellness benefits of exercise and balanced nutrition.
- Demonstrated proper techniques for food preparation and storage.
- Cultivated relationships with local businesses to increase access to nutritious foods.
- Instructed clients in meal preparation, nutrition therapies and benefits of balanced diet and exercise.
- Organized community events promoting healthful eating habits among families.
- Offered support to clients who were struggling with weight management issues.
- Encouraged clients to adopt positive attitudes towards healthy living practices.
- Developed rapport with customers to build client network.
- Coordinated outreach efforts such as speaking engagements at schools or community centers.
- Provided nutrition education to diverse populations in a variety of settings.
- Built rapport with customers to establish business network.
CNA
North Eastern Montana Health Services
Wolfpoint, MT
09.2012 - 09.2013
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
CNA
Interim HealthCare
Billings , MT
08.2010 - 08.2012
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Work with a diverse array of patients from Alzheimer's Units, Medical/Surgical Units, Assisted Living, and Home Health.
Secretary
Upward Bound FBIC
Harlem, MT
08.2009 - 05.2011
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Student Nurse Intern
Public Health
Hays, MT
06.2010 - 08.2010
- Assisted with treatments, such as wound dressings and catheterizations.
- Ensured a clean and safe environment for patients at all times.
- Observed and monitored patient vital signs.
- Built rapport with patients' family members and support system.
- Assisted with STI Testing, Counseling, and Treatment with Supervisor.
- Assisted with Immunizations of all ages.
- Assisted with Head Checks and Education and Treatment.
- Maintained Upkeep of OTC Medication.
- Attended Home Visits from Medication Treatment to Woundcare Assistance with my Supervisor.
- Establish and Develop Trust and Repor in the Community.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO12-2024
Associate of Science - Allied Health
Aaniiih Nakoda College
Harlem, MT05-2011
Bachelor of Science - Nursing
MSU-Bozeman
Bozeman, MTSkills
- Project Management
- Employee Training
- Employee Development
- Business Planning
- Business Development
- Customer Service
- Resources Allocation
- Strategic Planning
- Quality Assurance
- Issue Resolution
- Purchasing and planning
- Cost analysis and savings
- Coaching and Mentoring
- Start-Up Operations
- Attention to Detail
- Relationship Building
- Business marketing
- Financial Planning
- Professional Networking
- Strategic Decision-Making
- Sales Planning
- Driven and Determined
- Social Media Marketing
- New Business Development
- Task Delegation
- Public Speaking
- Bookkeeping
- Work Planning and Prioritization
Affiliations
- Develop and Manage an Indigenous Youth Entrepreneurship Project on the Ft. Peck Indian Reservation.
Accomplishments
- Inducted Member of the National Honor Society August 2023
Timeline
Business Owner
MC Nutrition
06.2022 - Current
EMT
North Eastern Montana Health Services
11.2019 - 05.2020
Wellness Coach
Herbalife Nutrition
06.2019 - Current
CNA
North East Montana Health Care
09.2017 - 11.2018
Director Aaniiih Nakoda Anti-Drug Movement
Fort Belknap Indian Community Fort Belknap Agency
09.2015 - 09.2017
Nutrition Educator
MSU-Extension
09.2014 - 09.2015
CNA
North Eastern Montana Health Services
09.2012 - 09.2013
CNA
Interim HealthCare
08.2010 - 08.2012
Student Nurse Intern
Public Health
06.2010 - 08.2010
Secretary
Upward Bound FBIC
08.2009 - 05.2011
Bachelor of Science - Business Administration
Colorado Technical University
Associate of Science - Allied Health
Aaniiih Nakoda College
Bachelor of Science - Nursing
MSU-Bozeman