Miranda Crawford
Anaheim,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a full time veterinary assistant position. Ready to help team achieve company goals. I'm committed to learning new tasks, continuing my education in the field, and considered to be a highly motivated employee.
Overview
9
9
years of professional experience
Work History
Guest Experience Leader
Haven
04.2020 - Current
- Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
- Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
- Maintained a high level of product knowledge about our services, enabling detailed explanations to guests efficiently guiding them toward those most suited their preferences.
- Regulated and conducted inventory checks in compliance with state and federal standards.
Host
Red Robin
07.2015 - 02.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Veterinarian Assisting
OC Veterinary Assistant School
Anaheim, CA05.2024
High School Diploma -
Magnolia High School
Anaheim, CA05.2013
Skills
- Leadership Qualities
- Exceptional cash handling experience
- Team Supervision
- Client Communication
- Basic Animal Care
- Proper Animal Restraint
Timeline
Guest Experience Leader
Haven
04.2020 - Current
Host
Red Robin
07.2015 - 02.2019
Veterinarian Assisting
OC Veterinary Assistant School
High School Diploma -
Magnolia High School