Miranda Croom
Summary
Dynamic Contracting Officer with extensive experience in the United States Air Force with over 8 years of federal acquisition regulations knowledge, excelling in crisis management and cross-functional team leadership. Achieved significant cost savings through strategic negotiations and streamlined procurement processes. Recognized for enhancing team performance and fostering collaboration, driving continuous improvement in contract execution and compliance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contracting Office Training Manager
United States Air Force, USAF
07.2024 - Current
- Led and organized monthly mandatory training sessions for all office personnel to ensure continuous learning and deeper understanding of Federal Acquisition Regulation among contracting officers.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Planned and directed immersive 2 day contingency field training through coordination with out of organization and out of location partners for more realistic experience to enhance participants' skills.
- Evaluated impact of training programs on employee performance and business outcomes, continuously refining training strategies based on feedback.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Construction Contracts Section Manager
United States Air Force, USAF
05.2024 - Current
- Led a 14 person Construction Contracting Team, overseeing team policies and procedures for planning execution,
reviews of contracts, and training to maintain $2B Base infrastructure. - Assigned employees to ongoing and special projects to realize adequate staffing and meet base operational needs in a quality and timely manner.
- Resolved complex issues through root cause analysis and implementation of effective solutions tailored to both internal personnel situations and contractor/customer situations.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Oversaw projects and manpower needs to properly allocate resources and training.
- Mentored junior employees for career growth, building a strong talent pipeline for the Air Force.
- Negotiated favorable contract terms for the Air Force, ensuring cost savings and mutual benefits.
- Enhanced productivity with staff training and development programs, resulting in higher employee satisfaction rates.
Construction Contracting Officer
United States Air Force, USAF
03.2024 - Current
- Managed complex $90M cost reimbursable contract for hurricane recovery in the wake of direct hit to Moody AFB, securing the repair of over 150 buildings and 23K feet of fencing and the removal of over 80K Cubic Yards of debris.
- Collaborated with cross-functional teams to develop comprehensive acquisition strategies and award contracts in a timely manner.
- Increased supplier diversity by actively seeking out small businesses and minority-owned suppliers for contracting opportunities.
- Proactively addressed potential disputes or conflicts within contracts, working closely with legal counsel when necessary to resolve matters in a timely fashion.
- Enhanced contract efficiency by developing and implementing streamlined procurement processes.
- Evaluated the performance of suppliers and recommended contract renewals or terminations based on a thorough assessment of their capabilities and past performance.
Lead Operations Contracting Officer
United States Air Force, USAF
03.2023 - 03.2024
- Led Administrative contracting team for the largest and most complex Cost Reimbursable operations services Contract in USAF European region, ensure the $870M contract continued to produce quality grounds keeping, dining facility, vehicle maintenance, and civil engineering services for USAF bases across Turkey.
- Ensured contract compliance by conducting regular audits of contractor performance against established benchmarks.
- Developed and integrated contract management templates, methods, and processes to streamline agreements.
- Maintained accurate records of all contractual agreements to ensure proper documentation for future reference or audits.
- Guided audit of 4K government furnished property following 10 years of errors netting $3M in asset replacement.
- Generated reports detailing findings and recommendations.
- Facilitated effective and strategic communication between stakeholders throughout the contracting process, ensuring smooth execution of projects from inception to completion.
- Identified areas for improvement in current contracting processes, proposing innovative solutions that led to increased efficiency.
- Coordinated with post-award staff to advise on financial discrepancies, payment term violations, deliverable delays and security breaches.
Launch and Range Support Contracting Officer
United States Air Force, USAF
10.2021 - 03.2023
- Streamlined invoice processing to expedite payments, maintaining strong relationships with suppliers and contractors.
- First of junior level personnel to be selected to serve in specialized flight that ensured best value acquisitions for Cape Canaveral Space Force Station, and Kennedy Space Center
- Interpreted federal directives, statutes, policies and guidance to implement lawful, ethical, and efficient contracting processes
- Oversaw contracting method and types, reviewing complex requirements and evaluate cost & pricing data, negotiates w/industry.
- Drove government property disposal of over 200 items on a $290M Cost Reimbursable contract and audit of high volume inventory.
- Served as Cost/Price analysis team chief on $300M contract acquisition team, performing detailed analysis on prospective contractor proposals under NDA protection.
- Compiled months of data regarding acquisition process and all communication related to legal protest on $300M services acquisition.
Simplified Base Engineering Acquisition Team Lead
United States Air Force, USAF
01.2020 - 10.2021
- Led fluctuating team in planning, soliciting, negotiation, awarding, managing and closing orders throughout the life of a $10M Simplified Acquisition contract.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision-making.
- Coached team members in techniques necessary to complete job tasks.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Maintained database systems to track and analyze operational data.
- Served as lead negotiator and business contact for procurement process.
- Coordinated with post-award staff to advise on financial discrepancies, payment term violations, and deliverable delays.
Construction Contracting Officer
United States Air Force, USAF
09.2019 - 01.2020
- Negotiated favorable contract terms for the organization, ensuring cost savings and mutual benefits.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Adhered to federal regulations and contractual requirements for compliant contract processes.
- Maintained database systems to track and analyze operational data.
- Developed and integrated contract management templates, methods, and processes to streamline agreements.
- Maintained accurate records of all contractual agreements to ensure proper documentation for future reference or audits.
Commodities Contingency Contracting Officer
United States Air Force, USAF
07.2018 - 01.2019
- Made expeditious buys in contingency environment using Government Purchase Card.
- Conducted thorough market research to identify potential suppliers and evaluate their capabilities.
- Used standard forms and templates based on individual circumstances, amending as necessary to keep contractual language relevant to evolve with revised standards.
- Reduced contract processing time with thorough analysis and timely decision making.
- Negotiated with bidders to achieve fair, reasonable, and positive outcomes.
Commodities Contract Specialist
United States Air Force, USAF
03.2017 - 07.2018
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Stored and filed contract documents in orderly, organized systems.
- Maintained documentation for all purchases.
- Conducted research, identifying potential vendors and better pricing options.
- Closely monitored and evaluated contract performance to determine regulatory compliance and necessary amendments.
- Maintained digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies.
Education
Associate of Science - Contracts Management
Community College of The Air Force
08-2019
High School Diploma -
Matthew C Perry High School
MCAS Iwakuni06-2010
Skills
- Professionalism
- Teamwork and collaboration
- Self motivation
- Reliability
- Crisis management
- Cross-functional team leadership
- Conflict resolution
- Problem-solving
- Written and oral communication
- Adaptive learning
- Strategic thinker
- Multitasking
Certification
- Non-Commissioned Officer Foundational Leadership Training - February 2025
- Warranted Contracting Officer ($5M)-June 2023-Current
- Certified Contracting Professional (Level II-Legacy), Defense Acquisition University - July 2021
- Airman Leadership School - May 2021
- Warranted Contracting Officer ($250K)-September 2019
- Secret Security Clearance - 2016-current
Timeline
Contracting Office Training Manager
United States Air Force, USAF
07.2024 - Current
Construction Contracts Section Manager
United States Air Force, USAF
05.2024 - Current
Construction Contracting Officer
United States Air Force, USAF
03.2024 - Current
Lead Operations Contracting Officer
United States Air Force, USAF
03.2023 - 03.2024
Launch and Range Support Contracting Officer
United States Air Force, USAF
10.2021 - 03.2023
Simplified Base Engineering Acquisition Team Lead
United States Air Force, USAF
01.2020 - 10.2021
Construction Contracting Officer
United States Air Force, USAF
09.2019 - 01.2020
Commodities Contingency Contracting Officer
United States Air Force, USAF
07.2018 - 01.2019
Commodities Contract Specialist
United States Air Force, USAF
03.2017 - 07.2018
Associate of Science - Contracts Management
Community College of The Air Force
High School Diploma -
Matthew C Perry High School
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